For such items, we cater for the shipping cost and offer a full refund if a customer doesnt want a replacement. This will help to let your website visitors find the information they are looking for without much effort. They simply view it as a risk of selling products to a retail market. Required fields are marked *. Unless you run an eatables or healthcare product-related dropshipping business, you can simply dedicate a small section . Starting AliExpress Dropshipping with our free Google Chrome Extension. Some dropshipping companies offer a storefront, but they can be expensive and not have a lot of customizable options. The next best alternative that might work better for you if shipping is an issue is offering refunds without asking for a product return. Lastly, dropshipping is as simple as buying a product from the site and inputting your customers address after receiving their order. 1.1. Want to get the manufacturers best price from China? All these steps can be done with a few clicks. Tell people the measurements of your sizes in inches and centimeters to satisfy customers worldwide. Delivery times for the regions you most often sell to, 4. Patryk. However, if youre working with multiple suppliers, simply have an email where customers can request a refund and get in touch with you. All our orders are processed and shipped out within [NUMBER] business days. Shopify has a free policy generator to help you with that. One of the most important parts of your shipping policy is the delivery time. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Once you begin selling, store expenses and eCommerce fees can stack up, so you need to think about finding dropshipping products that minimize these risks. An address change is something that a typical online business could potentially handle, but when you are dealing with a third-party, communication can sometimes take time and your supplier may not be willing to go the extra length, as their role is limited to fulfillment and does not involve offering customer service. We offer international shipping, but its limited to the countries given below (Here, add a list of all the countries you are willing to ship to.). But its also possible to set up shipping options based on regions. Clothing is definitely the number one niche with the highest return rate 25%, while shoes have a 15% return rate. So, go ahead and tell your customers all about your shipping options! You may have several shipping options with different costs set up on your dropshipping store, which you could show as HappySkinCo does: There are shipping options based on delivery time, like standard shipping and express shipping. Once youre sure your draft covers everything a buyer would want to know about your shipping practices and policies, update the policy on your store. Remember that international shipments incur additional costs like taxes; state whether your company covers this cost. However, when selling a commodity product, dont forget the importance of differentiation through positioning and how you polish the small detailsits usually worth your time to invest in better photos and product descriptions. If youre in the shoes and clothing niche, there are still ways to decrease your return rates and soften the blow as much as possible. In other words, the online store owner never has the actual physical products that it sells in hand. Although dealing with returns can seem tricky at first, remember that having a quick and no-fuss return process can help you improve customer experience and retain loyal customers in the long run. Sometimes, there are ways to have a faster delivery time when dropshipping as well. Whether you're creating a new shipping policy from scratch or updating your existing policy to curb customer support inquiries, we've put together this resource to help you cover and communicate the right detailswith a template to get you started along with examples you can borrow ideas from. You can significantly improve your level of service by quickly answering customer questions and making it a priority to help them fully solve any issues they run into when buying from your store. All rights reserved. Doing this will save you a lot of headaches by preventing the most common support mail (in most cases): Where is my order?. This model is attractive for online businesses as it eliminates the need for a warehouse and inventory and allows the business owner to focus on managing the website and the company as a whole without having to think about fulfillment. The link provided here redirects you to our main page for additional information on this policy (add a link), In case of any additional queries, please get in touch with us at (provide an email address they can reach you through). If you would like to change the shipping address for your order, please contact us by email and include your new shipping address. If your package has arrived damaged, contact us and we will provide a replacement or refund as soon as possible. Doofinder Review. Aliexpress. Over 10 years of experience in foreign tradeHelped 2k+ customers improve their dropshipping business. The AliExpress seller ships the order directly to your customer. Now that you have your store filled with products ready to sell and dropship, what do you do once you get your first order? In the case of dropshipping stores, the supplier is almost always in China. The seller handles the rest. We are glad to hear that you found the article helpful . Try Shopify for free, and explore all the tools and services you need to start, run, and grow your business. Discount On Dropship Stores. Here is a dropshipping shipping policy template for your inspiration. However, in most cases, it includes information on shipping costs, processing and delivery times, other shipping costs incurred (duty), shipping locations and guidelines, and returns, to mention a few. Or, go online and check out your competitors policies to understand the points to include. Fundamental Difference. How to Create a Dropshipping Return Policy in Shopify? If you have any questions about shipping policies or dropshipping in general, feel free to contact me or drop a comment below. NOTE: Fundamentally, if it relates to how you handle the shipping process as a dropshipping business, it can go into your shipping policy. A dropshipping return policy page should be vital to start dropshipping. This can be done by being transparent with them in regard to your shipping practices. The second most significant reason for having a high return rate is if the product isnt a good fit or is the wrong size. You can always give your shoppers alternative 3rd party shipping methods for regions you dont cover. In fact, it can cost you much more than simply letting a customer keep a defective product and offer a refund or replacement. A dropshipping shipping policy is an essential document that gives customers a breakdown of how you handle any arising shipping issues. International Shipping. This blog discusses and gives you practical advice on the best ways to create a well-outlined, informative, and well-segmented shipping policy for your dropshipping business. The best ways to shorten your shipping times are finding a supplier with warehouses close to your customers or working with a dropshipping agent with a worldwide fulfillment center. We are a team of online retailers who are very interested in stocking your line of products on our eCommerce store. Failing to follow up feels very scammy and can push many customers to request a refund just out of fear of getting tricked. Well, you start getting more and more refund requests! Or you (better for customer loyalty but could result in losses? Once a shipment is ready and sent out, you will receive an email with your order specifications and a tracking number. Dropshipping Email Template 1. A dropshipping shipping policy should include information about your shipping regions/countries and the shipping duration for each region. It should communicate if any lockdown restrictions delay shipping or if you need to follow special procedures like contactless delivery. Start youronline businesstoday. You, as an eCommerce store, should have your separate dropshipping return policy. With tables, comparisons are easier, making decision-making easier. Often, we get sidetracked trying to make as many sales as possible, so we start drafting the most eye-catching headlines and product descriptions ever. According to a Statista report, clothing and shoes have the highest return rate. For a more personalized experience, mention the duration it takes to ship to the more popular regions in your store. There's no standard format for what a Return Policy for dropshipping looks like. Inform your buyers how long shipping will take locally and the options available. Dropshipping with AliExpress - Pros and cons Pros: Cons: How to start dropshipping with AliExpress 1. Using Etsy, store owners can manage and exceed their clients, Most eCommerce businesses outsource order management to experts or use OMS software to automate and make the order management process efficient. PRO TIP: Save time & money with the complete compliance bundle trusted by over 150,000 businesses and create essential legal policies personalized to your needs in minutes. Then, just copy and paste your shipping policy in the designated section. You can use the AliExpress Buyer Protection if the item doesnt arrive within the deadline, comes damaged, or is different than described. With current trends in the eCommerce industry, you can integrate shipping software into your store, thereby making it possible to offer your customers real-time figures on how much they will pay to ship items. Sex Toys Feather Whip Flirt toys Sexy Whip Policy Knout Novelty Toy for Couple Sex Fun Game BDSM Adult Games Sex Products Tickl. For domestic buyers, having multiple shipment options can work for you. 100+ product updates to help every business build for the long-term, Find a niche or business idea and get started, Practical steps for starting a business from scratch, Learn the 11 steps to starting a business, Start a business selling in-demand products, Everything you need to know about selling t-shirts, Sell customized products without holding inventory, Learn about dropshipping and how it works. You can create a shipping policy by setting up a new page on your online store. With an AliExpress dropshipping business, your competitive advantage wont be your price or unique proprietary products. You can always lower the shipping cost or find a way around it perhaps bundling it into the product price. Install our top-rated dropshipping app to your e-commerce site and get access to US Suppliers, AliExpress vendors, and the best dropshipping and custom products. This template is intended to be used as a general structure to help merchants set up their shipping policy. But what happens when the description doesnt match the product? My team & I are determined to help ready-to-scale dropshippers grow their business rapidly to the next level. All in all, WooCommerce refunds are easy to set up and process. Even with a detailed dropshipping shipping policy, clients will need clarification on matters at one point or the other. Earlier we spoke about how a business' return policy is essential for allowing customers to shop in confidence. Then, give them the correct return address. If you are trying to upsell your customers by offering free shipping above a certain spending amount, you should also mention it here. eMart dropshipping WordPress theme. Learn everything about dropshipping for beginners and beyond - for FREE! US $15.25. How much does it cost to dropship on AliExpress? Thank you! And as I mentioned, you can start for free with DSers. Absolutely! Feel free to copy our Do Dropshipping Shipping Policy, modify it to fit your dropshipping stores policy, and use it in combination with the other standard pages here! Alternatively, you can do some research and check out other Shopify stores to see how they are dealing with returns. These are all major things to straighten out on your return policy page. How To Add Shipping Policy On Shopify - A Step By Step Tutorial. As we mentioned above, theres a free Shopify policy generator you can use to draft your dropshipping return policy, whether or not you have a Shopify store. A dropshipping shipping policy is a page on your store that informs your customer about shipping methods, shipping costs, and delivery times. Extra 1% off with coins. Here is an example of a shipping policy from Allbirds: The shipping policy is one of the default pages that every dropshipping store should have. The layout is designed for the online . A good dropshipping shipping policy should cover all the important information about your shipping process, including but not limited to: PRO TIP: The reality is that dropshipping stores are different; so are their shipping guidelines. For our full Returns and Refunds policy, we refer you to [RETURNS AND REFUNDS POLICY LINK]. For questions, support, problems, or warranty claims, please contact us by email at [SUPPORTEMAIL@DOMAIN.COM]. What you will want to do before you even start thinking about drafting a policy is reviewing your various suppliers shipping policies as they can vary significantly and take them all into account when writing yours. Have a structured and clearly outlined return process thats understandable, straightforward, and easy to follow. This approach is not only easier, it saves you a lot of timeyour most valuable resource. And if they do agree to this, its because they read it all upfront. #: Acknowledge local, international, and domestic customers. NicheDropshipping has an established return and refund policy that you can work around while dropshipping products from China. . AliExpress Dropshipping Business plugin for WooCommerce allows you to easily import any AliExpress products directly into your WooCommerce store and ship them directly to your customers - in only a few clicks. Both will revert the order status, but if you choose the manual refund option, you have to do the refund process by yourself or through your payment gateway dashboard. Shipping costs. With standard free shipping, customers can expect these orders to reach them in 5-7 working days. Will you accept only damaged products and products that didnt arrive on time, or will you also accept returns on wrong sizes and fits? This is why the online store is the one that needs to have a shipping policy, as it is where the customers are going to go look for one. From there, DSers does the rest. Show the product on an actual person instead of just 3D rendered images and mockups. Below, well share in more detail what to look for in a product and seller and how to position yourself for success. To understand how to create your own dropshipping shipping policy, you must first understand what a shipping policy is. Your store automatically sends the orders to your dropshipping supplier . Looking through a chart is easier than reading through paragraph chunks to get the needed information. Save my name, email, and website in this browser for the next time I comment. But truthfully, its not any more complicated than what I described above. The vast majority of dropshipping businesses accept returns and offer refunds since it would be morally and often legally wrong not to do so. The shipping methods and delivery times per region are represented by the following table: Be aware that these delivery times can become longer in case your order is placed during busier periods such as near Christmas or Thanksgiving.