Step 1: Download and Login into MLB Ballpark App. Thanks! The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. | Your AXS Mobile ID ticket will now show up. If they already have an AXS account set up the tickets will go in their account automatically. Yes. AXS Mobile ID tickets are digital and cannot be printed for venue entry. You'll then be asked to review the transfer. You've been successfully subscribed - thanks! Does anyone know how to do it through axs?? Privacy Policy. Before following any of the steps below, make sure you download the Official Houston Rockets App! I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. Lindsay is the author of this solution article. Sorry we couldn't be helpful. No. why the hell can they just not send you the tickets in an email, as an option? It got postponed and now we all cant go. AXS Mobile ID allows for convenience, flexibility and security. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. may not be valid. Updated a few days later TL;DR: Call the merchant that issued the tickets. It depends. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. All rights reserved. What are my options here? After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. Your guests will need to create an AXS account to receive tickets. Use of this website signifies your agreement to our. I was never able to get ahold of SH again. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. Can I have multiple tickets on one phone? Show the ticket in the App at the entrance and get them scanned to enter. Nope. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. Select the tickets to transfer and enter the recipients information. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. What if my guests arrive at different times? Select the ticket/seat you want to transfer and then enter the recipient's name and email address. If you do not currently have an AXS account you will be instructed to create one during your purchase. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. On the review page, click the Transfer button to send the tickets. They assured me that the tickets would be transfered once they got ahold of the seller. Sorry we couldn't be helpful. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) Ability to transfer and/or sell tickets varies by show and is subject to change. Select the tickets to transfer and enter the recipient's information. Create an account to follow your favorite communities and start taking part in conversations. Are screenshots of the barcode valid for entry? For more information, please see our Yes Select the tickets to sell, and then set your price and selling options. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. Select the tickets to transfer and enter the recipient's information. Click the Transfer button next to the event in your AXS account. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. Select the tickets to sell, and then set your price and selling options. Then your friends can get in with their own phones using the AXS app. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. For more information, please see our There is no fee for transferring seats and you are allowed unlimited transfers. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. Stubhub assured me my tickets would be available. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. I purchased tickets for a concert back in February. You should see something to transfer. They said they would get in contact with the seller and have the tickets transferred over. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. Yes When listing tickets, you decide how long your listing will be available for others to buy. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Its up to you! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Just follow the simple steps to make the tickets officially yours. Yes The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). Use the same email you use on StubHub. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. 2023 In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. If you already have an AXS account, the tickets will be transferred to your account automatically. Theyll just have to create an AXS account to claim their tickets. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. And you're done! A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). When I sell tickets, do I have to deal with the buyer? After that, the tickets will be theirs to use with the AXS app. Enter the recipients first name, last name and email address, or select from a list of. Here we are. How do I use the Rockets App to enter the building? Help us improve this article with your feedback. axs allows you to transfer ticket you have bought from within the app. I followed the directions of creating a AXS account via the email address that they sent me the email. The Fox Theater Foundation. Is there any way to get any assistance? All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. Site Map | If available, youll see the option to get tickets with AXS Official Resale on the event page. The concert is tomorrow. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Use of this website signifies your agreement to our. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. Theyll just have to create an AXS account to claim their tickets. i had the exact same problem. The game is in 36 hours. Help us improve this article with your feedback. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. Your tickets will no longer be listed for others to buy. 2021 Vivid Seats Ltd. All rights reserved. Transferring Tickets. Can I still use a ticket after I have transferred or shared it with someone else? To view your AXS Mobile ID tickets click on your initials in the middle. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). What if my guests arrive at different times? No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). After completing the account information, you may buy, sell or manage any seats in your account. Its up to you! Why did the venue decide to use AXS Mobile ID? Usually there is a waiting period of a few weeks. Theyll also need to get the AXS app. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. Was wondering if you had any update on how yours is going? There is no fee for transferring seats and you are allowed unlimited transfers. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). Also, to make it even more . and our i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. Have mobile tickets and cannot find barcode. Flew in for this show. How far in advance can I access my tickets? The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." There has to be some way, right. If you do not currently have an AXS account you will be instructed to create one during your purchase. I bought two tickets to a New York Islanders game at Nassau Coliseum. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Show the tickets on your phone for everyone in your group. Enjoy the event! It depends. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Use the same email you use on StubHub. Cookie Notice By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. and our Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. If you do not currently have an AXS account you will be instructed to create one during your purchase. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. Copyright You may also review your transfers and purchase history at AXS.com. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Present the scannable QR code at the door for entry to Toyota Center. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. The tickets will be delivered to the buyer automatically. Overall, disappointing, but fair. Many fans find it best to TRANSFER the seats to their guests prior to the event. We are changing the way you register and sign-in to the StubHub Community. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. All Rights Reserved. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. After completing the account information, you may buy, sell or manage any seats in your account. Can seats be transferred to someone who doesnt have an AXS account? The gig has not been cancelled we just chose not to go. Do you know what number you used to contact AXS? totally rinky dink. On the review page, click the Transfer button to send the tickets. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Try to contact them on their Twitter account. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. To login, use the same email address you used when purchasing your tickets. On the review page, click the Transfer button to send the tickets. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. Have been on hold 3+ hrs. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. The game is in 36 hours. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. (*If you can't remember your password, tap. Click the 'Transfer' button and your guest will receive a notification via . i assume they will try to get me to receive the tickets using axs again. Stub hub sent my hockey tickets for a las vegas game to axs. The Rockets App is free to download and available in the App Store or the Google Play Store. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Can seats be transferred to someone who doesnt have an AXS account? AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue.