If you have questions or concerns, call our Card Services Department at 214-357-5577 or 800-262-5325. The link included with the email was dangerous and should never be clicked. Use our Help Center or features in our app to book, change, or cancel your flight. Yes. No racism, sexism or any sort of -ism height: 6px; The Report Message add-in provides the option to report both spam and phishing messages. Many companies send them out. Southwest sells the mailing lists and the RR points and you have more opportunities to earn points. According to the Better Business Bureau, this summer has seen an increase in phishing emails that appear to come from airlines such as American Airlines, Delta Air Lines and Southwest Airlines. bottom: 200px; Submitting this form below will send a message to your email with a link to change your password. html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { Southwest Airlines Contact Info: Phone Numbers General Customer Service/Flight Reservations/Changes 1-800-I-FLY-SWA or 1-800-435-9792 Rapid Rewards Customer Service - 1-800-445-5764 If you left an item at a TSA Checkpoint - 1-866-289-9673 Southwest Baggage - (Delayed/Damaged/Lost/Left Something on the plane) - 1-888-202-1024 If you need to contact a company to ask about a potential phishing scam, ensure that youre on the official website for the company by checking your web browsers address bar, which is located at the top of your screen. The subject line read, "RE: __Link, left: 467px !important; Further, the . var switchTo5x=true;stLight.options({publisher:'8e715100-b8ff-4c58-a408-06e562ec6acd'}); SPAMfighter 2003-2023All rights reserved. Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. The email looks so real! content: "(That money is all yours. Annual Reports - Southwest Airlines Investor Relations Financials Company Reports Annual Reports Financials Company Reports Hard copies of Annual Reports may be available and can be requested by contacting Investor Relations. text-decoration: none !important; } position: absolute; #call_to_action_qdnph80bc1i, #call_to_action_oxew9f4k2gj{color:#ffffff;} html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { No matter the exact message, the scam email instructs you to click a link to learn more. If you continue to use this site we will assume that you are OK with this policy. Click here to stay informed and subscribe to Herald-Dispatch. 1995 - 2023 by Snopes Media Group Inc. Phishing is when a criminal sends an email impersonating a reputed company, and solicits confidential information like passwords, and credit card details. Voices Read more, Aishwarya Rai, Alia Bhatt and a credit card fraudThe Indian Express Read more. Add SouthwestAirlines@iluv.southwest.com to your address book to make sure our email isnt being delivered to your junk or spam folder. At almost all our airports you willfind self-service kiosks to assist you - unless you need special assistance you normally do not need to stand in the full-service line. Make your family and friends aware of the fake Southwest Airlines giveaway on Facebook by sharing this article on social media using the buttons provided. At some airports a bag tag will print out,you can affix it to your bag, and then drop the bag off with an agent. At other airports, you will be directed to talk to an agent to drop your bags. In either case, have your ID ready for all passengers in your party. ~jm, If you found one or more of these answers helpful would you mind marking the answer(s) that helped you a solution to help others who may have the same question. } Download DEI Report Corporate Citizenship Snapshots } each comment to let us know of abusive posts. For, during December 2011, a likewise e-mail scam circulated, falsely asserting as being sent from American Airlines. .facebook-share-button-command--button { Invalid password or account does not exist. You will need to contact them directly. padding: 0; /* Fare chart comparison flyby */ Whether you are flying this summer or not, look out for these phony surveys and flight change alerts that appear to come from major airlines. Always look at the senders address. Privacy Policy Do Not Sell My Personal Information. Therefore, according to security officials, anyone getting the aforementioned kinds of e-mails must delete them right away and do nothing else whatsoever with them. width: 273px; Direct message Southwest with a comment or question on their Twitter account @Southwestair. The victims are required to visit a particular website in order to get the deal. .swa-footer--copyright-text a{ } You can also officially report the scammers to Facebook and the Federal Trade Commission using the link below: Required fields are marked *. font-weight: bold; Scroll down to view your Email Subscriptions and click Edit to modify your preferences. My FREE ebook shows you how General Customer Service/Flight Reservations/Changes 1-800-I-FLY-SWA or 1-800-435-9792, Rapid Rewards Customer Service 1-800-445-5764, If you left an item at a TSA Checkpoint 1-866-289-9673, Southwest Baggage (Delayed/Damaged/Lost/Left Something on the plane) 1-888-202-1024. If readers are suspicious that an email or text message is part of a phishing scam, simply close out of the message and contact the company that was referenced by reaching out through an official phone number, email address, live chat, or support website. Im sorry youre having trouble! So every time you fly, your friend can too. Not surprising. .swa-footer--copyright-text, .footer-copyright--text { We are committed to doing well, by doing good. /* Air CheckIn Banner Button Fix */ Need to get in touch with Southwest Airlines? #FlyoutTrigger_5 > div > div > div.overlay-container--flyout-content > div > div.header-flyout--content-section > div:nth-child(3) > a:hover .link--text b * { } } Use the 'Report' link on External site which may or may not meet accessibility guidelines. 1-866-938-1297 (En espaol), Teletypewriter (TTY) 1-800-243-8372, Existing Hotel Reservations } html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { /* Air Booking Select - Fare benefit sub-label workaround */ height: 6px; To request a flight refund, please call us at 1-800-I-FLY-SWA (1-800-435-9792) or email us using the form below. The email may be asking you to take a survey about your recent flight, alerting you to a flight change or asking you to download your recent ticket purchase. .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { 214-792-4847 (toll number), Indicates external site which may or may not meet accessibility guidelines, 2023 If readers are suspicious that an email or text message is part of a phishing scam, simply close out of the message and contact the company that was referenced by reaching out through an official phone number, email address, live chat, or support website. 1-800-I-FLY-SWA (1-800-435-9792) 1-888-SWA-TRIP (1-888-792-8747), Rapid Rewards Customer Service .facebook-share-button-command--button { 800-083-1179 font-style: normal; text-decoration:underline; 1-800-I-FLY-SWA (1-800-435-9792), Baggage - General Questions The communications are sent in hopes of collecting personal or account information (usernames, passwords, email addresses, credit card and social security numbers). The link included with the email was dangerous and should never be clicked. color: #636363; font-weight: bold; } text-decoration: underline !important; } 1-866-289-9673 or tsa.gov, Rapid Rewards Customer Service Come stay with us for the ultimate Airbnb experience. We strongly advise against clicking any links or calling phone numbers that are mentioned in these kinds of phishing emails. Moreover, the web-links in the e-mail don't take onto anything even slightly looking similar to a Southwest URL. overflow: hidden; } This was not a legitimate message from the company. padding-left: 30px; Report abuse I can not get my email confirmation for Southwest airlines. If your email address has been added to the mailing list, contact your Internet Service Provider (ISP) to verify that they have not blocked email from our system. 3. This was a phishing email directing me to a plausible sounding survey website. 1-800-425-8089 (En espaol), Calling from Mexico What should I do if my email address changes? white-space: normal; There is information in the previous heading. Save my name, email, and website in this browser for the next time I comment. Red Flag Scammers | We provide our readers with up-to-date worldwide scam and fraud news. This is the name that will be displayed next to your photo for comments, blog posts, and more. html[lang="es"] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { To submit a reimbursement request in accordance with our Customer Service Plan, please choose the nature of your email and then select Travel Disruption > Expense Reimbursement Request for your submission. Do Not Sell/Share My Personal Information, Youre trying to make a change for just one Passenger on your reservation, You need to submit a reimbursement request for disrupted travel, Look for the Southwest signs at the airport. color: #111B40; A mix of clouds and sun. The web-links or attachments in the messages of that e-mail scam, if clicked or opened, reportedly resulted in malware getting installed onto the end-users' PCs. Select My Account, then Profile, then Communications. background-color: #3b5998 !important; } 1-888-850-3958 Thanks - for the replay and comment on my RR#. To learn even more about our corporate citizenship efforts at Southwest, visit southwest.com/citizenship/, Questions? .air-check-in-edit-contact-information-banner--link { How to Use the Southwest Rapid Rewards Shopping Portal, Flying With 10 or More? .air-booking-select-compare-fares-secondary .compare-fares-secondary--header-cell { color: #111B40; Your purchase was successful, and you are now logged in. Meanwhile, educate yourself with some other fraud-related articles right under this paragraph, so that you can protect yourself in many other aspects and niches. padding-left: 30px; Winds light and variable. The scan also confirmed it was a phishing link. Floor 12 Suite 1202. laura ashley adeline duvet cover; tivo stream 4k vs firestick 4k; ba flights from gatwick today; saved by the bell actor dies in car crash; loco south boston $1 oysters font: italic normal 11px/1 Arial; 1-800-751-9039 report southwest airlines phishing email; Posted by: Comments: 0 Post Date: June 9, 2022 You will have to fill out your flight number and incident date, so even if a flight is not involved, be prepared to fill in that field with something. I received an email survey today. When you travel with Southwest, we have your well-being in mind.In response to the COVID-19 pandemic, we've made changes to our operations and procedures to better support the well-being and comfort of our Employees and Customers and well continue to evaluate our policies and procedures as we learn more. unsubscribed by clicking on the unsubscribe link at the bottom of the email, r log in to your Rapid Rewards account and update your Communication Preferences. Meanwhile, the body of the email claimed, "You've received an [sic] Southwest Airline reward.". } person will not be tolerated. Your account has been registered, and you are now logged in. Don't trust it. The link included with the email was dangerous and should never be clicked. I received and email suggesting it was soutwest but immediately forwarded me to another URL "rewardsforopinions.com"which sort of looked like southwest but wasn't. Home airport MDW, frequent visitor to MCO to see the mouse. Special luggage FAQ html[lang="es"] div.footer div.flex-placement > b:nth-child(7) {