They basically told me that it was my bad luck and that they would do nothing for me. As a Seiko fanboy, I have over 12,000 choices, from a vintage Seahorse to an array of divers, I can find whatever Im after. But something that Chrono24 speaks very little about is the sellers security. Chrono24 doesnt seem to fully understand the market it is in. I am amazed that such a poor organization exists. If sending to your US account I would assume they sent it in USD not EUR, Did you double check the acct. The watch looked absolutely perfect and I couldn't tell at ALL that it was fake, and I used to own a 214270 and have handled fake Rolexes in the past before. I messaged the individual and negotiated a price through numerous messages back and forth. It aims to provide our sellers with additional incentives, visibility, and opportunities to promote their sales and service. It doesnt cost anything to list your watch other than a few minutes spent setting up your listing. Before you buy any watch from a Chrono24 listing, do your research on the seller. Thats actually a very good point. You can learn more about Chrono24 payment processing here: Buying from a commercial . Watch Rapport offers Authenticity & Service Guarantee to back it up. Click the card to flip . And we would agree. The idea is that the first rolex I ever buy is one I give to my dad because without him I wouldn't be the man I am now and able to afford anything like that. On the same token, they are unwilling to do anything to support the sellers and accommodate a better commission solution for these occasions. They also have just under 9,000 listings for Oris watches. But thats a merit you cannot rely on forever. The incorrect was sent first. Why they may want to censor its users in this way, we are not quite sure. 03-24-2017 11:17 AM. Cookie Notice It's no different than buying something on eBay. If the buyer returns your item, the authenticators inspect it before sending it back to you. At the moment, I am paying EUR569 a month to list my watches. Either end of the transaction should be able to supply the details. This is where Chrono24s safety measures start to ramp up. Sellers on Chrono24 oftentimes have poor margins as it is after Chrono24s commissions, and to then have to negotiate the price further may mean that there is no margin left. *For details, please inquire via phone or email. We try to ensure impartiality in the verification application process by relying on sources such as credible press coverage and examining the person's cultural impact. Security: Your account must be older than 90 days upon subscription and have a confirmed phone number. I've browsed chrono24 a bunch but this will be my first purchase on that site and actually the first vintage watch I've ever purchased. This certainly doesnt sound like a fair deal to its partners. Comment below! Same here. Again no mistakes made on the buyer or seller side, pure Chrono24 Mess-up with no riskfree solution suggested by them. I have now been in contact with chrono 24 Thus, you have time to carefully inspect your order knowing your money is safe in our account. But when a professional dealer has a 10-25% margin on a watch, 6% is a considerable amount. Watches purchased from a gray market source will not include a factory warranty and resale values will be lower than a watch purchased from an authorized retailer. The problem was that I tried to purchase the product on the american version of the hp website store trying to buy whilst in england so the payment wouldn't process. Authentic customer reviews also provide insights into the respective dealer's services, so you can always be sure who you're buying from. It will have our names engraved on the back and Im giving it to him for his 63 birthday (my mom was born in 1963) so it ties all of us in together. Chrono24 should be able to get a copy of the MT202COV message as well for validation. Their response to this situation was "well this is embarrassing " . I have all the emails and documents that proves what I just write. Present data visually on your website or social media channels and boost engagement. We are working hard to maintain competitive prices for our users and dealers and will continue to do so in the future, Chrono24 says.Aug 3, 2020. I am grateful for feedback and reviews, as I will take legal action now. After entering some other details, such as movement and caliber information, case material, strap material, and any mods, youre ready to add some pictures. The AD is still up even though I have sent many emails to Chrono 24 and calls. This is actually a big reason why Chrono24 has received some negative attention. Chrono24Around the World Our headquarters in and on the Hoepfner Castle are located in the heart of Karlsruhe, the bastion of innovative IT solutions in Germany. Chrono24 does this to provide some extra insurance in a bid to increase the chance youll spend your money through their site. Of course, you could argue that it is a common business sense for Chrono24 to use its own platform to sell its watches. Chrono24 has so far raised 64M Euros and needs to make its investors happy. They have even gone so far to develop a program that automatically detects this. Payment via Chrono24's secure Escrow Service. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. WhatsApp: +4670 403 41 17 Find answers to your common online payment questions & more here! The companys headquarters are in Karlsruhe, Germany, but theyre a worldwide outfit. And around 78.000 sellers agree to at this moment of writing. They service watch enthusiasts in over 100 different countries. You need documentation from Chrono showing the wire transfer (this shouldnt be an issue). Only then do we send the money to the dealer. However, before you become Verified, there is a limit to the amount of money you can withdraw from your PayPal account to your bank account. The Chrono24 team is always available to help ensure the entire purchasing process runs smoothly. Chrono24 - trusted checkout cannot be trusted, Chrono24 - they haven't provided the papers, Chrono24 - Payment not recieved,buyer is trying to scam, Chrono24 - Undelivered Product and No Refund-Order No.TR 4220481, Chrono24 - Sold one Brand new Rolex OP Blue dial, buyer from the begining are trying to Scam and Chrono24 are allowing. chrono24 payment is being verified. ). Check Chrono24's website to see if they have updated their PayPal policy since then. Only then do we send the money to the dealer. Patently ludicrous. Thats not to say that you shouldnt purchase a watch through an international seller through Chrono24s platform. We are an Official Retailer of a few selected brands. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Likewise , bought a Fake Tag Heuer on Chrono 24 . We have described a background story in Chrono24 review blog. chrono24 payment is being verifieddark blue suit brown shoes. d. The patient has services performed that are not covered by the insurance. Personal Pro. Worried about fake watches? But at the moment of writing this, in 2022, they have a total of 3,675 watches listed and have sold 5157 watches. One professional dealer we spoke to reported that they had been banned a few years ago from Chrono24 due to the fact that they had lower prices on their website than on Chrono24. I sent them a notice back on their satisfaction survey about it. He said the following: As a dealer, I have never given my customers two months to inspect a watch. This leaves the seller without the watch and without the payment. Whats the f-ing point of that? The monthly base price will remain unchanged. Most of their sellers refuse to allow you to see the watch in person before buying. If you receive the watch and it turns out to be fake or not as described, contacting Chrono24 before they release the escrow funds to the seller is at least a path of recourse. I may have to pay up to 8.5% on top of a subscription. If your account is solely based on Instagram, chances are you won't get verified. We also value your privacy and safety, and this is why we take great measures to keep your information safe at all times. Nov 22, 2020 After going to PayPal and logging in it worked fine. Categories . Different dealers have different margins. Premium: 209 2.5-6.5 %. Chrono24 has to make money. Once the verification is complete, a message will be sent to the e-mail address associated with your account. Every contacts are directly to the seller. A forum community dedicated to watch owners and enthusiasts. However, occasionally our Payments Compliance Team will need more information to verify you. Squale Listing: R23 699 Squale 50 Atmos Full Lume 1521-026/A 1521FULL.HT, Reference number 1521-026/A 1521FULL.HT; Steel; Automatic; Condition New; Year 2022; Watch with Each private seller listing must pass an inspection before we publish it on our platform. Good selection. But most likely, it is because if more and more people find out just how much fees Chrono24 has, more people will understand that buying on Chrono24 is in most cases likely not the best way to get the best price possible for a watch. For these commissions, Chrono24 offers all of the services, guarantees, and insurances that make these purchases so attractive. I purchased an Explorer I from a private seller who was listed as a "trusted dealer." Create Infographics from Online Templates and Visualize Your Data. Once you set up direct deposit, it will take 9 business days to verify your bank account. Props to HPs customer service team. I like Chrono24 because the fees are less than eBay. Final Thoughts: Would I Buy a Watch From Chrono24? You Can find an overview of the different dealer packages here. Payment via Chrono24's secure Escrow Service. Hang in there. Hey guys made my first purchase off of Chrono24. For private sellers, there is, in their own words, a modest 6.5% commission fee. But when you actually use their commission fee calculator, the fee turns out to be more than 7%. #so frustrating but has to be an explanationgood luck. We keep your money in our escrow account for 14 days after delivery of your watch. When I received it I noticed the stem of the watch was sticky and didnt work well. Such an attractive platform for moving high-end luxuries has to cost something, right? Another thing is the way they promote their listings. Dont buy from Chono24 or Dolce Time! In the terms and conditions, Chrono24 even writes You may not discuss the commission fee or other fees associated with Chrono24 with customers.. I have zero affiliation with chrono24.com but stumbled upon this article while looking to buy a watch on this platform and checking their reputation. Asking for ID is the sign of legitimacy for me. Higher dollar watches have lower margins. Paypal Home. Certain brands such as Rolex have lower margins. Chrono24 review: chrono24.com scam. That dreaded word is usually enough to get any retailer's attention, if they know they are in the wrong. When it broke 1,5 year later the Breitling certified watch maker and Breitling in Sweden condemned it as false, a fake, a copy. And the customer may also make a part payment. If it helps, an attorney and an investigator who specialise in internet crime and/or white-collar crime maybe worth the money. It will have our names engraved on the back and I'm giving it to him for . If you want to get the best price possible, always contact the seller outside of Chrono24. How can this web marketplace allow fraudsters to easily operate without doing proper dd on their sellers. Ps. This is meant to be a site specializing in selling very high end jewelry and watches and their fraud scrubs are worse than craigslist or gumtree. Totally different model than the advertised one. So, the learning lesson here is, everybody is right: you're buying the seller, not the watch. I don't understand why this info is needed and never heard of a this being necessary for online purchases. This is bad both for Chrono24, and for everyone who has helped build the site into what it is today the sellers. They didnt do this and released the money without my approval. Chrono24 simply helps facilitate the transaction. He wants to ship it 800 feet instead. This is the time to ask. No cost to you. Two such are, as mentioned, eliminating the possibility to include logos in listings and banning linking to websites in listings. Our promise: Every new and used watch on Chrono24 is authentic. I feel very uncomfortable uploading this info especially for just a watch purchase. I lost a lot of money as they use their own exchange rates for conversion. Payment via Chrono24's secure Escrow Service. Even slower response than the seller. or buy another one if it was gone. Your email address will not be published. In fact, Chrono24 one time introduced an update to the site which eliminated the information about who you purchased the watch from. Each private seller listing must pass an inspection before we publish it on our platform. The company left an official comment to this complaint. Hi, In an email announcement sent out to dealers by Chrono24, they wrote the following: We would like to inform you that we adjusted the fee structure for the dealer packages. Individual sellers always pay 6.5%. For a better experience, please enable JavaScript in your browser before proceeding. I was informed by them that the notice was sent out after the 14 days that I had to return the watch. It is super helpful and give me some ammunition to use with Chrono24. For these commissions, Chrono24 offers all of the services, guarantees, and insurances that make these purchases so attractive. The patient made a co-pay during the check-in process and no follow up appointment is necessary. chrono24 payment is being verified How to Dress Well In Your 40s and 50s (and Beyond), Where to Buy Clothes for Short Men (2022 Guide), 31 Great Watches For Small Wrists (Updated for 2023), Top 8 Best Business Casual Shoes for Men (2023 Guide), The Complete Guide to Business Casual Style for Men. They have not responded to numerous Emails from my side, very unprofessional. It is a private seller which I know is not ideal, but payment is going through chrono24's escrow service. Chrono24 has a consumer rating of 4.71 stars from 2,120 reviews indicating that most customers are generally satisfied with their purchases. . "One watch is never enuff. This article will take a look at how Chrono24 works, if its legit, and if you should use it to buy or sell your next watch. The worst bit is that Dolce Time continues to sell on Chrono24 as a Trusted seller! Chrono24 does everything it can to prevent its sellers and professional dealers to build their own names and brand on the platform. Thus, you have time to carefully inspect your order knowing your money is safe in our account. Its also important to keep in mind that the listed price is not always what something sells for. Watch what they are doing, not what they are saying is a famous quote that certainly fits in well here. Most importantly, have your watch verified as soon as possible. . I have waited for a total 2 months until I have the correct item I originally ordered. One of their reps had contacted me and after I told him how I just do NOT trust doing business online he kept assuring me that the site was safe. So I disagree with your assessment that you were ripped off. Though its free to list a watch, Chrono24 does take a commission when it sells. Its available for use by all sellers, but not everyone elects to use the service. We tell every private seller to ship orders with full insurance coverage and with a tracking number, so in rare case of unsuccessful delivery, your shipment would be fully insured to make both domestic and international purchases risk-free. In some cases, Customs has seized items and held them for a long time, which puts the transaction and your escrow-protected money in limbo. We keep your payment safe in our escrow account for up to 7 days after the day of delivery of your watch and we release your payment to the private seller. I really enjoy using Chrono24. Of course, I wasnt able to respond to him because Chrono24 blocks a buyers ability to respond to a sellers messages. The truth is that private sellers can list anything they want to, for any price, and not all of these watches are worth the money. Copyright 2023 The Modest Man (Registered Trademark). Ahead of writing this article, we have interviewed hundreds of professional dealers about their experience on Chrono24 to gather data and their response has been surprisingly (or unsurprisingly)unanimous. Keeping my funds and my watch away from me is a dirty maneuver. To resume the history, Chrono24 sold me a fake Bell & Ross 03-94 Chronograph in the end of February, proven to be fake by Bell & Ross and also by Chrono24. So nothing I will share should be illuminating to anybody who has some semblance of common sense on this subreddit, and I thought I did, but apparently not because I was a victim of a scam on Chrono24. This is asinine. But the issue is that their communication is the complete opposite of what they are doing. First site to carry the watch I was looking for in months. In these cases, you transfer payment to a secure escrow account, where it is kept safe until you have the watch in your hands. A few professional dealers reported that there have been occasions when an order has been delivered and signed for, and then the buyer claims that it has not been delivered or, for example, signed by the courtier. Thank you for sharing your experience! Never miss a post, plus grab this free guide (instant download). Our multilingual support team is always available to assist you. We make safe shipping arrangements for your convenience from Baton Rouge, Louisiana And Its going to be a watch manufactured in my birth year so that Im always by his side when he wears it. If the goal of reading this article is to find out whether I would purchase a watch from Chrono24, then the answer is most likely. This is a regulatory requirement in most countries.