Premium/Superior Rooms- typically the same as double and twin rooms but may have additional or more luxurious amenities. All other ancillary charges on the flight or during the holiday, such as legroom and in-flight meals, room upgrades, and optional meal arrangements, and for villas, pool heating, shall be chargeable. Compensation for cancellation or significant change Drink - drink bottled water and use it for brushing your teeth. However, we will not change the price of your holiday within 20 days of your departure date. (h) Where we change your holiday no compensation is provided for Free Child places. Important notice in respect of limits on liability. We will also apply an amendment fee for each changed person and/or item on the booking, which we will advise you of at the time of any amendment. 70%. Common payable facilities include, but are not limited to, air-conditioning, safety deposit boxes, television remote control, spa facilities, pool or beach towels, daily car parking, entertainment and activities away from your accommodation, highchairs, cots, babysitting services, meals for infants, room service, mini bar, TV/Satellite TV, telephone calls, sea views, sun loungers, jacuzzi, sauna, table tennis, billiards and darts. Each All Inclusive Plus package is individual and could include example services such as 24hr drinks and snacks, complimentary use of facilities that would usually carry a charge or extra dining options such as la carte meals where applicable which again, may usually carry an additional charge. When we talk about your holiday in these conditions, except where otherwise stated, we mean the accommodation, transport, cruise arrangements and other holiday services (excluding excursions and car hire) described by us that you book in the UK with us. If you wish to change your travel arrangements after our confirmation invoice email has been issued, we will do our utmost to make these changes but it may not always be possible and changes are subject to availability at the time. Snap up a deal on your next Jet2CityBreak where your return flights, accommodation and 22kg baggage are all included! i) From time to time we sell holidays which are restricted to a specified number of nights and/or departing only from specified airports or ports. Many establishments, especially in cities and major beach resorts, accommodate conventions and conferences. what are club seats at td garden. You can book car hire as part of the package holiday (for example if you purchase a Jet2villas product, or purchase car hire at the point of booking your package holiday), or you can book car hire after your original package holiday booking. If we fail to hear from you following the additional reminder, we reserve the right to cancel the package holiday and you will receive a full refund for the holiday, except for any amendment fees. Alternatively, at our discretion, you may be permitted to continue with your holiday but may have additional terms imposed upon you (e.g. The accommodation we feature is often shared with guests from many other countries with different cultures and customs and we have no control over the acceptance of bookings at the accommodation. All our Indulgent Escapes include a swanky five-star hotel, return flights, 25kg baggage and private hotel transfers. g) Please see clause 6 below for the pricing terms and conditions in relation to Free Child Places. When you buy an ATOL protected air holiday package from us you will receive a Confirmation Invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our ATOL and an ATOL Certificate. Going out - at night avoid poorly lit areas; if possible never walk home alone; be aware of whats going on around you and keep away from situations where youre uncomfortable; if youre out as part of a group, look out for one another; consider very carefully whether you should leave a pub, club or event with someone youve just met; if youre not sure where youre going ask your representative or hotel reception for directions. Please visit www.hmrc.gov.uk for further information. And your return flights, transfers, hotel and 22kg baggage are all included. From party plots to chilled-out spots, weve got them all on your next VIBE getaway. Please note that flight crew reserve the right to move anyone they feel is unsuitable to sit in these seats. If that happens, you and your travelling party will be prevented from using your booked accommodation, transport and any other travel arrangements forming part of your booking and we will not be liable for any refund, compensation or any other costs you have to pay. Our liability, except in cases involving death, injury or illness, shall be limited to a maximum of three times the cost of your travel arrangements. After that, the amount you'll have to pay will depend on when you cancel, so make sure you take the time to decide if it's the right decision for you. These conditions, along with 'Essential Holiday Information' and all other information on our website and in our brochures (depending on how you make your booking) set out the terms and conditions of the contract between you and Jet2holidays of Low Fare Finder House, Leeds Bradford International Airport, Leeds LS19 7TU. If you use this Service, please do ensure that you only hand your baggage to an official Resort Flight Check-in colleague dressed in a Jet2holidays uniform. For villa products, bookings for single sex groups or groups where the average age of customers is under 25 are permitted at our discretion only and may be subject to additional breakage deposit conditions. 23. 1.11 Holiday companies must make their cancellation policies clearer to customers Credit: Getty - Contributor. If this option is not suitable for you then you may want to choose specific seat numbers for you and your party. Further, we cannot be responsible for any failure to meet the advertised arrival or departure times for any port(s) of call. 21. If holiday is already paid for, I would not pay more money for someone who is not going to be there. (i) Free Child places cannot be combined with any other promotions or offers, unless otherwise stated. Amount you must pay per person cancelling. Sea/Pool View Rooms - please note these advertised room types may have a restricted view due to plants, trees or buildings. The balance of the price (Balance) of your travel arrangements must be paid at least 10 weeks before your departure date (the date notified by us to you being the Balance Payment Date) and will automatically be taken from the credit/debit card used to pay the deposit. Please be aware that you may have a wait upon arrival at the airport to be transferred to your accommodation. Checked in baggage allowance: Baggage allowances may vary depending on the type of holiday you have booked, and are subject to change. We will contact you by email and/or phone to discuss. 20. We will hold you and the members of your travelling party jointly and severally liable for any damage to the accommodation, furniture or other materials located within the accommodation, together with any legal costs we incur in pursuing a claim. Costs may vary for alternative accommodation, so you may need to pay any uplift in cost relating to this. We endeavour to advise you of all local charges in our descriptions but this may not be possible or they may change from time to time. Ensure that the seal on the bottle is intact; avoid ice in drinks. Jet2holidays cannot accept any liability for errors which may occur or incorrect/inaccurate data about resort services being present on the site or in any publication. Free Child Places Do not attempt to climb from one balcony to another. These are not guaranteed for any of our accommodation. You should be extremely wary of anyone encouraging you to make an exaggerated or fraudulent claim (whether in resort or back home). We will hold you responsible for any damage caused by any additional person or people whom you have allowed to stay at the accommodation. The level of such compensation will take into account all relevant factors including the invoice price of the holiday, any steps it was reasonable for you to take to minimise the inconvenience/damage suffered and the extent to which the deficiency or improper performance can have affected your enjoyment of the package. Shout, make a fuss and make people aware that you feel threatened. Bed and Breakfast - breakfast is included in the price you have paid for your holiday and will generally consist of a continental buffet style, catering for various nationalities. We want all our customers to have an enjoyable holiday. We reserve the right to request a fitness to fly certificate. Log on to www.Jet2holidays.com and follow the link for Manage my booking - Check-in Online on the top right hand side of the page to choose from many extras, and check in online to make your flight even more enjoyable. We will not pay you any compensation. (i) a holiday with Free Child availability to one without Free Child availability; or Re: Take a person off a jet2 holiday. 22. With the exception of villa products, multipleFree Child places can be booked as long as there are at least 2 passengers paying the full adult price per child place and each Free Child place is assigned into a different room and there is availability of free child places. The bad news is that you have to pay cancellation charges and you may not be able to recover much. (f) Cancellation - If you cancel your holiday there will be a 60 charge payable in respect of the child, in addition to any charges set out in clause 5 above. When you request the cancellation, you'll be sent a cancellation email. Visit www.Jet2holidays.com or call +44 (0) 800 408 5599 We recommend that you recheck your flight times between 1 and 3 days prior to travelling. 90%. Special rules/considerations applicable to dining: All of our 4 star or more hotels require that long trousers are worn in the dining areas in the evening. Please contact our Special Assistance Team to discuss, so that you are aware of any additional charges. your hotelier, villa provider or cruise director) and our local agent (if there is one), our representative or our Customer Operations team using the 24/7 Customer Helpline (0044 113 387 9501) without undue delay and they will endeavour to put things right. Only redeemable on flight only bookings made directly with Jet2.com and not any bookings made with Jet2holidays. You have not presented yourself for your outbound flight, and as a result, your travel arrangements (including but not limited to your transfers, accommodation, and inbound flight where applicable) has been cancelled. do oysters taste like fish. If your holiday is cancelled for this reason, you will not be entitled to a refund or any compensation. Please note that Villas will not have storage space to hold luggage temporarily prior to the specified check-in time nor after the specified check-out time. If you booked direct just go in to manage my booking on Jet2 site and go to the very bottom of the page (below all the adverts) and there is a "cancel this holiday" button (highlighted text but not large) click on that and you can cancel online, it will tell . Please remember that this covers your whole journey, including the duration of the flight and also the period you may be waiting at, and in transit through, the departure and arrival airports, as well as possible unforeseen delays or diversions. If any payments to you are due from us, any payment made to you by the airline or other service provider will be deducted from this amount. qatar to toronto flight status. The airline will probably have sent you an automated email explaining what your options are. Add Holiday Essentials. We will notify you by email or by post at least 5 days before debiting your payment card with the increased charges. Jet2holidays we, us, our meansJet2holidaysLimited. This does not impose an obligation on us to make specific transport arrangements for you if none are available. As a result, you may wish to consider booking additional rooms. Indout96 Forumite. Subject to availability and at Jet2.com's discretion you may check in excess baggage, which will be subject to an extra charge. Twin Rooms a room with two single beds. We are obliged to maintain a high standard of service to you by ABTAs Code of Conduct. We will not pay you any compensation. If you fail to pay the deposit and/or Balance in time(or in the event that you or any person on your booking attempts to deceive us, makes a fraudulent payment, provides fraudulent information at any point in relation to a booking or if the lead name or a member of the booking party has been banned from travelling with Jet2holidays or Jet2.com), we reserve the right to, among other things, cancel your holiday as set out in clause 9. The festivities may temporarily disrupt your holiday and some religious holidays such as Eid, which is celebrated in many Muslim countries, may result in a reduction of facilities, entertainment and a restriction on alcohol. Contact information. When in resort, please check if your accommodation offers a safe in your room. You may have previously registered or have a myJet2 account. Your responsibility Self Catering no meals are included in the cost of your holiday, but you will be provided with catering facilities in your accommodation to cook light meals. If you want to cancel your holiday, you can do so at any time. does gopuff accept ebt cards. 18. your holiday is cancelled for any reason. Please check your email account regularly for emails from us. If you change your booking (e) In any event, except for clauses (c) and (d) above, Jet2.com will not process claims submitted by a third party unless the claim is accompanied by appropriate documentation duly evidencing the authority of the third party to act on their behalf. Please read these terms and conditions carefully. 12. - If possible isolate the gas supply (i.e. Many Jet2holidays packages provide customers (excluding infants) with 1 piece of checked in baggage included in the holiday price, which is an allowance of 22kg. cancelling one person off a holiday jet2. However please note that there is usually an amendment fee for each person named on the booking and for every booking detail you change. Car Hire Step 1: Check if the booking is refundable. Any private transfer would be at your own cost. Please see clause 6 below for the change of holiday terms and conditions in relation to Free Child Places. In order to cover our expected losses from the cancellation of the booking there is a set scale of charges which must be paid by you if you or anyone travelling with you cancels. Customers can purchase a policy from Jet2holidays on-line via the link on the Holiday Essentials page on our website or by visiting www.Jet2insurance.com. You may also have the rights provided in the final paragraph of clause 8. If governments or airport authorities impose any increases or additional taxes and charges that will be in effect on the day you travel, Jet2holidays is responsible for collecting these on their behalf. a) We reserve the right to alter the prices of any of the holidays shown on our website or in our brochure, including the cost of supplements and upgrades. Pictures of rooms on our website or in our brochures are examples only and the actual view and/or room size or layout may vary. If you're travelling with Jet2, you can transfer your ticket to someone else. Please make sure you read the terms and conditions of your policy carefully to make sure the cover is right for you. Please note that, wherever you travel within the EU, there is ONE number that you can access to reach the emergency services and where you can be confident you will be able to reach an operator who speaks English telephone number 112. We may feature TripAdvisor ratings of our resorts to help you choose your holiday. We may require the name and contact details of a third party whom we may contact in an emergency. The airline assistance starts from the Jet2.com checkin desk until the baggage reclaim areas at the destination airport, but this will differ depending on the airport you are flying in to. The resort services which we may highlight are provided by persons, firms, companies and other bodies which are wholly independent of Jet2holidays. From the options which we present to you, you may choose the day of the month on which each Prepayment will be taken. Next, enter your Jet2holidays booking reference number, surname and departure date. Factors which can affect electricity and water supplies: In some destinations we feature the water and electricity services struggle to keep up with the increased demands from tourism. 2.3K Posts. We cannot allow children or infants in these seats and children/infants must be seated with their parents or guardians on the flight. This shall be the case even if the services did not comply with the laws and regulations of the UK which would have applied if those services had been provided in the UK. However should you feel the need to notify us about any aspect of your holiday which did not meet expectations, please contact us in writing at the following address: Customer Service, Jet2holidays, PO Box 284, Leeds, LS11 1GE. To request special assistance, please complete and submit our Special Assistance request form on our website at: www.jet2holidays.com/request-special-assistanceor for more information, view our FAQ section on Medical and Special Assistance at www.jet2holidays.com/faqs/i-havent-booked-yet#faqs1-14. Recommendations Please see the Buggies/pushchairs/car seats section above for weight allowances. If we believe that your booking is fraudulently funded, or that you or any person acting on your behalf attempts (or has attempted) to deceive or defraud Jet2holidays or Jet2.com at any point (including unfairly claiming compensation or a refund including by way of chargeback), we reserve the right to, among other things, cancel the booking and future bookings without further notice, refuse to accept future bookings, and recover amounts from the person or persons involved. junio 12, 2022. Prefer to speak to one of our expert holiday advisors? We will endeavour to describe the air conditioning system in the accommodation description where possible. Passports, visas and immigration requirements: Your specific passport, visa and other immigration requirements are your responsibility. You are entitled to make one name change per booking where you will have to pay only an administration fee of 35 per person, per one way flight. Our liability will also be limited in accordance with and/or in an identical manner to: Studios one room living/sleeping accommodation with divan/sofa beds, basic kitchen facilities (usually 2 cooker rings and a fridge) and a shower room. Sporting/outsize equipment: Golf bags and ski equipment - charges are 30.00 GBP/ 40 EUR/ 58CHF/ 1060CZK/ 165PLN per flight for each item up to 20kg. 16. www.jet2holidays.com/contact-us or call +44 (0) 333 300 0737. When you set up your Payment Plan, you may choose the amount of the deposit and so, if you choose a higher deposit than the minimum (as set out in clause 3(b)), the total amount of the Prepayments will be reduced accordingly. Where the driver is outside the age range of 25 70, additional charges may apply. If you, any member of your party, or anyone acting for you makes a claim knowing any part of it to be false or exaggerated, details will be passed to the relevant authorities and we shall seek to recover any payments made to you in connection with the associated claim (together with costs incurred by us). Car hire is subject to availability and minimum age requirements. The child age on the date of return must not exceed the specified age to be applicable to a Free Child. In this event, you will have the right to be returned by the same means of transport to your original departure point at no extra cost provided that transport is available. This contract is made on the terms of these terms and conditions, which are governed by English Law and are subject to the exclusive jurisdiction of the English Courts. We reserve the right to withdraw the priority lane security availability at our discretion. By selecting the Payment Plan, you agree that we may charge the amount of each Prepayment to the credit/debit card (or other payment method) which you used to pay the deposit. 469 Posts. There can only be one Free Child place per room on the booking (except for villa products where there can only be one Free Child place per villa). Advice regarding availability of facilities relating to COVID-19: Hotels (or any other types of accommodation) may have put in extra measures in connection with COVID-19. Say hello to the Jet2 app! Although the local authorities in each country set standards for official hotel star/quality ratings, we know standards can vary between hotel and apartment accommodation of the same official rating in different countries and even in the same country which does not give you a consistent way of comparing accommodation standards. We pride ourselves on the quality and friendly professionalism of our colleagues. 25. Full standard deposit (2 years of age and over) 57-70 days. There are no compensation payments payable to those travelling on 'Free Child places', or other free places. Insignificant changes:Sometimes facilities described in our brochure/website may be withdrawn for reasons beyond our control. Please see details in the voucher received when booking or call +44 (0) 113 387 9501 This deposit will be fully refunded on your check out if no damage has been found in the accommodation. Jet2.comreserves the right to serve alcoholic drinks to customers at its absolute discretion. By submitting this form I am agreeing to receive marketing emails from Jet2holidays. The name on your passport must match the name on your ticket, otherwise you may not be able to travel or your travel insurance may become invalid. Jet2holidays does not own or operate any car hire arrangements and is not a supplier of car hire services. The Master of any ship must at all times have paramount concern for the safety of his ship and for the safety and comfort of his passengers and crew, and for this reason he has an overriding discretion at all times to act as he sees fit. If your holiday is cancelled, delayed or substantially changed you have the right to make a claim for loss of value, out-of-pocket expenses, or loss of enjoyment, inconvenience, or disappointment. Please note, this is payable at the time of the change and is non-refundable (even where you or we cancel a booking). The Master of the ship has the right to stop at any additional port(s), omit or substitute any port(s) or deviate from the advertised itinerary in any way he sees fit. . In some properties extra beds may only be suitable for children. Take care before giving your personal information away such as your address and booking details as touts rarely comply with strict data protection laws. You may: If we are unable to collect any amounts due in respect of a Prepayment, we may add such amounts to the final Prepayment which is due under your Payment Plan. Sources of information include the following: https://travelaware.campaign.gov.uk/ ; www.nathnac.net; your GP; or a specialist clinic. Whilst many Western European destinations currently have no compulsory inoculation requirements, advice about destinations can change. Jet2.com may request evidence that you have the consent of other members of the party to submit a claim on their behalf. In our larger hotels (again excluding City Breaks) you will also be invited to a welcome meeting arranged by our appointed agents and they may also arrange a visit to your hotel during your stay. For villa products a high chair will be available if there is an infant on the booking. 24. This can be confirmed to you on request. The lead name also confirms that all the other members of the party, including any that may be added at a later date, agree to be bound by these conditions and all other information on our websites or in our brochure (as applicable). Pre-Travel Services We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa, immigration requirements or you fail to comply with all applicable health requirements. In relation to Regulation EU261 (or UK law equivalent) Compensation Claims: (a) You must submit claims directly to Jet2.com and allow Jet2.com 28 days (or such time as required by applicable law, if less) to respond directly before engaging third parties to claim on your behalf. Subject to these terms and conditions, we shall not be liable for any consequence arising from the sea or rivers, technical and/or mechanical problems arising on the ship, ice and/or weather conditions experienced during your holiday. whos the visual in enhypen,