I can use the siri remote app on my iPhone to control the AppleTV but this also does not solve the problem. Los Angeles, CA. May 23, 2022 10:57 AM in response to bgmeek, This is a completely different issue. I am able to increase the volume on my sound bar using the ATV4K remote, and with my iPhone via the remote app, but I am unable to decrease the volume. Then wait 5 to 10 seconds for a Connection Lost . To start the conversation again, simply If you still need help,contact Apple Support. Apple TV remote volume not working is a common problem that happens to many people and most of the time, it can be fixed easily with no need for any repair. Help please! charee144, call Apple may provide or recommend responses as a possible solution based on the information Its not an intermittent issue, it just stopped working after a Apple TV software update. I keep playing with all the settings and it seems to be either power control works or volume control works, both wont work at the same time. You shouldn't have to use IR. We will introduce you to various essential apps and tools to protect your data, identity, and devices. This site contains user submitted content, comments and opinions and is for informational purposes Perform a Sound Test. This Apple TV Remote Locator Case is worth a look. Remove any obstructions to the transmission between the Apple TV and the Siri Remote so that the remote can make direct contact with the IR sensor on the Apple TV. Refunds. Youll need a line of sight with your TV and the Apple TV remote to regulate volume, unlike the Apple TV, which uses Bluetooth and WiFi. My previous tv was able to be controlled by the Apple TV but it wasn't a smart TV like this new LG C1. I have the same issue with a LG 77 CX OLED TV and Samsung QL-800 Soundbar. You must first unpair the Apple remote with the Apple TV to repair it, which is a simple process and will take a few seconds to complete. Apple TV remote can/cant control volume on TV? You will have to select Learn New Device from the drop-down menu. From this hub I can have my soundbar, TV, and Apple TV interconnected and they work perfectly in-sync with CEC enabled. Ive also done a full AppleTV reset to factory settings when that failed too. Issue fixed by resetting ATV remote by holding tv button and down vloume for 5 seconds! The following are some ways to use your iPhone as an Apple TV remote: If the problem persists even when trying all the above troubleshooting methods, you may need assistance from Apples support staff to get the remote fixed. The TV is a 'Cello', which is a budget brand. If the volume cannot be adjusted using the volume buttons on the remote control or television, then perform a power reset on the TV. I've gone in to the settings and under Remotes and Devices I've tried to change the selected "Volume Control" device as my soundbar, but there's only the options of "Auto", "TV via IR", "Off" and "Learn New Device" Apple TV HD Siri remote volume and mute controls stopped working. That unfortunately, did not work. 1-800-MY-APPLE, or, manually program your Siri Remote or Apple TV Remote for volume control, Sales and AppleTV Remote not working except for volume buttons. So I can see it's possible, but just not outside this one screen. Some things to note: Apple TV. provided; every potential issue may involve several factors not detailed in the conversations All postings and use of the content on this site are subject to the. Ive tried everything mentioned in this forum and I cannot get it to work. Additional audio controls let you change AirPlay speakers, choose Bluetooth headphones, change the language audio track, or reduce loud sounds. User profile for user: Source. If you can't control your TV or receiver with your Apple TV Remote - Apple Support, Sep 2, 2021 4:14 AM in response to Urquhart1244. The other buttons seem to work fine but the volume and mute buttons no longer control the tv volume. The CEC soundbar control mostly works - volume up always works, but volume down seems to get "stuck" at a random level.you can volume up from there but volume down always gets stuck at that same level until mute or restart. If your remote still isn't working as expected, try restarting your remote. I have a new Apple TV and I am using with a relatively new Samsung TV. Each email reveals new things you can do with your phone (and other devices) with easy-to-follow screenshots. Enter this code on the pairing screen. I have HDMI CEC turned on in the TV settings. Any suggestions?? Also, have you tried connecting the ATV4K to an HDMI input on the Q950a rather than the TV? Before graduating in the spring of 2021 with her Masters degree in Literature, specializing in early 20th-century American and British Modernism, she was a college writing tutor and University English professor. Here's one example on Samsung's community site. Can the main device send information about the TV to the remote? Follow the on-screen instructions to set up your Siri Remote or Apple TV Remote to manage the volume on your Television or receiver. I have tried everything! How To Turn Off Flashlight on iPhone (Without Swiping Up! At the same time, press and hold the TV button and the Volume Downbutton for about five seconds. 1. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Restart your Siri Remote or Apple TV Remote. resetting the remote did not help unfortunately. Both EasyShare and EasyShare remote are active on the TV. Im no longer able to control volume and mute on my Pioneer receiver. Since many various names know HDMI-CEC, check for a setting that ends in Link or Sync, some instances being as follows: Unfortunately, the Find My app does not enable you to locate an Apple TV remote control. The Volume button on your Apple TV Remote in Control Center works only when your Apple TV is set up with a HomePod, soundbar, or other AirPlay 2-compatible speaker. Wait while your remote restarts. Release the buttons. ask a new question. A simple Internet search reveals descriptions of this Samsung soundbar problem with no references to Apple TV devices. If the volume buttons on your Apple TV remote stop working, control Apple TV with iOS or iPadOS Control Center, Press and hold the TV/Control Center button. any proposed solutions on the community forums. Her latest piece, "Temporizing: Self Portrait" can be found in the Winter '21 edition of. If prompted, place your remote on top of the Apple TV to complete the pairing. Everything is working fine but volume down is not. To reset the volume, go to Settings>System>Reset. Sony 75 X9500H and a Samsung Q870A. Update 2 (May 21, 2021) IST 03:14 pm: The Roku remote volume control issue has finally been fixed with the latest update: Source Update 3 (July 20, 2021) IST 10:14 am: Now, it is coming to light that this issue has been escalated for further investigation, at least according to a Roku employee on the platforms community forum. Select Learn New Device if it isnt already selected. I am trying to do that now but its not detecting anything from both my tv and sound bar remote and Im guessing its because it had already learned these? It sounds to me that this is an issue with Apple TV and Samsung Soundbars. omissions and conduct of any third parties in connection with or related to your use of the site. Ive also done a full AppleTV reset to factory settings when that failed too. Go to Settings > Remotes and Devices > Volume Control on your Apple TV 4K or Apple TV HD. Copyright 2020 Remotes and Devices. Quick tutorial on how to fix the Apple TV Siri remote (4k 2021) not controlling the volume on your tv. That hardware is not capable of sending IR and thus it can only work with HDMI CEC. has anybody else experienced this? Since this I have not been able to use my volume controls . I cant even use my phone to turn the volume up anymore . Add a Comment. however, i tested it with a samsung universal remote and the volume control works fine through it, ruling a broken IR receiver out as the issue. Select Settings > Equipment Control > Manage Equipment to enable audio control via the Fire Stick remote for your TV and various speakers. Our Privacy & Security Course for Apple enthusiast is our most requested course! Follow the next steps and try again. Update: I downloaded the Remote app from App Store and somehow that allows me to control the volume, but not the built-in remote which is in the control center. The Apple TV Remote will be unpaired, and a message will appear on the screen. The weirdest part, is my old remote sitting in the room worked for volume but nothing else. Well thats too bad Since the volume control issue is consistent using both the Siri Remote and the iOS remote, this points back to soundbar or TV settings. Apple recently released tvOS 15.6 update for Apple TV with general performance and stability improvements. any proposed solutions on the community forums. The Apple TV box receives the signal through the home network, then relays that through CEC. Only if that other equipment uses non-standard IR commands for volume control, then would you need to use Learn New Device. Jun 1, 2022 1:29 AM in response to baeda_. Apple TV 4K, tvOS 13. AppleTV Remote on iOS 15.1 volume control not working - buggy? Your iPhone will search for nearby Apple TVs; tap the TV name to begin the setup process. Available in Black and Saddle Tan, this compact bag is stylish and practical. Check to see if your TV or receiver supports HDMI-CEC. That's not really possible for a trash writer like me but I still try. Release the buttons. 402 North B. Start with three devices for free and add more for just $2 per device, paid monthly. Check and Use Siri Remote to Ddjust the Volume. To put the remote into pairing mode, move near the Apple TV and press and hold Menu and Volume Up for a few seconds. Heres the Real Fix! tvOS 14. unplugged all hdmis and power to all devices. It doesn't work or follow the 'volume up or down' command. Step 1: On your Remote, press and hold the TV button and Volume Down button for 5 seconds. If youre not sure how much battery life is left in your Apple TV, charge the remote for 30 minutes and check if it starts operating. A forum where Apple customers help each other with their products. ask a new question. Press and hold the TV/Control Center button and the Volume Down button at the same time. I have 3 iphones and i have tried to control volume from all 3 iPhones, unfortunately none of them work. Select Learn New Device. @Anthony, Apple TV 4k - Volume Control does not list my CEC soundbar, but I can control volume via "Audio Output" screen. Apple TV remote volume control not working, The CW app crashing or not loading on Roku, issue acknowledged, [Updated] Path of Titans players 'unable to login' & 'smart code not working' issues trouble many, fix in the works. Have you ever asked, "why did my Apple TV Remote stop controlling volume?" A forum where Apple customers help each other with their products. Your Siri Remote or Apple TV Remote can control volume for either your television or your receiver, not for both simultaneously. Then, your remote will automatically reconnect and you can start using it again as normal! I recently got the LG C1 TV and I can't connect my Apple TV remote to control tv settings, such as volume. Step 2: Check your HDMI cable connections. Ive updated firmware on my Apple TV, sound bar, and television. Apple disclaims any and all liability for the acts, Select Remotes and Devices from the Apple TVs Settings menu. Then wait 5 to 10 seconds for a Connection Lost notification to appear on your TV screen. Make sure that the remote is about three inches from the Apple TV. Aug 22, 2020 11:54 AM in response to greatvovan. Program your Apple TV Remote to Volume. Adjust. To start the conversation again, simply I reconnected my old 1st gen Siri remote and it works just fine. I can't control the volume via my iPhone's volume buttons while it works well with the physical remote. All postings and use of the content on this site are subject to the. tvOS 14.7 has been out for 44 days, and the automatic updates have some spread, but generally not 6 weeks (unless the unit was turned off for all of the past 5.5 weeks). Nov 11, 2020. Until then, the products no longer communicate effectively. User profile for user: I went to settings and added a new device for tv volume. Here are the steps to execute this: Firstly you need to get your Apple remote. May 14, 2022 1:23 AM in response to @Anthony. User profile for user: Hi Ap2837, Thank you for participating in the Apple Support Communities. In some cases, it works after pressing the button multiple times. The ONLY thing that doesnt want to work is decreasing volume. Follow these steps to restart your remote. As such, when using the Siri remote to control Apple TV, keep in mind that the connection is entirely based on Bluetooth, so you must stay within range of the Apple TV and then ask Siri what you wish to. There are some steps that you can try to fix the problem. This site contains user submitted content, comments and opinions and is for informational purposes Use the Siri Remote to turn your TV on or off. I've tried the "training" menu to setup volume control but didn't get anywhere with it. Can this be fixed? Is there anything i can do?? Urquhart1244, Cant control volume for tv with apple tv remote. The Samsung TVs remote works just fine. Step 5. Apple may provide or recommend responses as a possible solution based on the information omissions and conduct of any third parties in connection with or related to your use of the site. Unable to control TV volume with Apple TV remote. However, in lieu of enhancing the general performance, Apple TV might have overlooked the proper management of the remote volume functionality. First, make sure that the remote is paired with your Apple TV. Press and hold the Right and Menu keys for six seconds to fix the Apple TV Remote. Also keep myself away from troubles as I age. Apple TV 4K Siri remote volume control not working The volume +- control on my Apple TV remote is not working recently. Copyright 2023 Apple Inc. All rights reserved. Since the Apple TV Remote utilizes an IR Sensor to regulate the volume, you should clean both the receiver and the remote. Hi! Ive got the same issue. Learn how to control Apple TV with iOS or iPadOS Control Center. Release the buttons. We need to point IR to Soundbar to work. I have a clear view of the IR receiver, and have only had this problem with this specific TV. -We would recommend disconnecting the receiver from your TV and unplugging its power, then reconnecting and setting up as new to see if that resolves. Wondering if anyone had any ideas on how I might be able to get the volume to work on the siri remote. For quick reference: Point your remote at your Apple TV. We understand that you are having some issues with your Apple TV remote controlling volume and mute functions since the last firmware update. We understand your Apple TV volume control is not working. Please start with If your Apple TV remote isnt working and also ensure your mute button is not pressed. The Apple TV remote volume control was working. omissions and conduct of any third parties in connection with or related to your use of the site. It will help you protect yourself online with easy tools. All postings and use of the content on this site are subject to the. Apple may provide or recommend responses as a possible solution based on the information There are 3D printable cases that hold Apple TV remotes and AirTags that you may want to check out if you are prone to losing them. My Apple TV remote works the volume but does not work the box, My Apple TV remote is not working the Apple box, My Apple TV 4K remote volume works some times and some times not. This site contains user submitted content, comments and opinions and is for informational purposes I can also successfully pair the TV's own remote to control the aTV. However, a user on Reddit managed to figure out a potential workaround. My Apple TV 4K remote volume works some times and some times not User profile for user: I tried moving the old remote to the other side of the house to avoid some weird data/connections being sent to that one, but it's still having the same issue, no volume on new Siri remote even though it said it connected fine.