rite window complaints rite window complaints

4.2 Culture. Complaint Type: Problems with Product/Service Status: Answered ***** *. Advertisers above have met our From the meeting with the salesman to the final completion of the project, Rite Window was professional, courteous and did what they said that they would do. Their installer Paul called set up dates we were happy with and arrived on time 8:30AM and went right to work, but he stopped to answer all questions I had then back to work and work he did. They dont replace the window, they take out the guts, but leave the frame of the old window, and the replacement is an inset. This business is in an industry that may require professional licensing, bonding or registration. Out of my pocket I paid $2,000.00 for 2 windows and a storm door. I was pleased with the job. Awesome service, pleasant / friendly. We heard an ad on the radio and decided to call and ask for some information. They didn't overcharge me, either. We highly recommended Rite Window! Enter a zip code and get matched to businesses near you. These guys were great. PLEASE TAKE A LOOK AT POSTED PICTURES. We're sure you'll have success with another window provider, and congratulations on your new home! Rite window was Alright! DunRite Windows & Doors specializes in window and door installation and replacement services. Here right on time, done sooner than planned and you would never know that workmen had been replacing on the windows on the 3rd floor. Schedule a Consultation With Over 31,000 Successful Jobs and Satisfied Customers, We Have the Experience You're Looking For SEE OTHER CUSTOMERS IN YOUR NEIGHBORHOOD Hello Ed. This is a top notch company. More information, including Brands Sold, Products Sold, Month in Operation, Provides Delivery, Pet Friendly and more. Rite Window is one of the best Window Companies that sells, services, and installs quality replacement windows, patio doors, entry doors, roofing, and gutters for homeowners. Access the headquarters listing for Rite Window. I was also impressed by how the technician came to my parents home on the Cape when the window would not open properly. We complete our work quickly and stay within your budget, no matter what type of project you have in mind! The project was completed within the time frame we were told. The windows look fantastic, we can already feel the difference of having new windows installed. KOHLER LuxStone Bath & Shower Consultation. excellent service & products Continue reading . I wish every contractor worked the way they did. As long time home owners we have yet to have a perfect experience with a job. This window company continues to impress us after our installation 3 years ago. Why Ripoff Report will not release author information! I checked the other 17 windows and none had any play. Bay & Bow Window Installation & Replacement, Casement Window Installation & Replacement, Double Hung Window Installation & Replacement, Picture Window Installation & Replacement, Sliding Glass Door Installation & Replacement, Sliding Window Installation & Replacement, Christina W. said: First off, Paulo was very responsive, polite and efficient. I appreciate their Informative, no pressure sales approach. Nothing unusual. From the initial consultation to the finished installation, you'll know you're in good hands. They were very accommodating with my schedule! Quality Products, Professionally Installed, For the Right Price. Of the 9 window companies in New England with 30 or more Angie's reviews Rite Window has the highest percentage of "A" grades. The windows look great, and I wouldnt hesitate to use them again. The work will begin as soon as we close. I was unaware of that was the answer we got. Excellent from start to finish. The whole process was smooth and easy. Not to mention that the installation and cleanup was perfect. What a scam! The windows have a good warranty on them, but hopefully we wont be needing to use it any time soon. Very professional, the process was quick and easy. In addition, the company currently maintains an A+. We provide seasonal services as well as repairs and cleanings. It was great and no pressure to purchase at all We ordered,they came out and measured and the windows are in and perfect Every appointment was on time and the job was clean and professional We will be using them again in the future, I had them remove my tub and install a custom shower. 14 windows installed in less than 5 hours! Reviews are different than comments. We will be using them again this year for another 5 or 6 window replacements. We have a policy of not providing quotes when the home is not yet owned by the party requesting the quote. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Revco Inc. - Seal Rite Windows And Doors, Andy Williamson. I just don't get it from a business perspective but maybe I am missing something. We will be purchasing this home and we are not asking for any work to take place until after closing. Visit the Solution Center to Explore Articles. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Rite Aid can be contacted at (615) 591-0905. To find more licensing information for your state, visit our Beautiful window, no mess was left behind. Definitely worth the investment. some states require local or county level licensing and you should Please be aware that the reporting in the NCD is particularly limited in the following states: AL, CO, DE, GA, ID, IL, KS, LA, ME, MA, MI, MS, MT, NE, NV, NH, NM, SD, UT, VA, VT, and WY. We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. No other brands are offered. Total cooperation with delivery & installation. Fair pricing compared to competitors. Yes, BUILT-RITE WINDOW CORP offers warranties. I would highly recommend Rite Window. RITE WINDOW REVIEWS. Once we moved ahead with it every went just as he said it would from the lead time to the installation duration. It really looks great and we are looking forward to using it. Hiding negative complaints is only a Band-Aid. Rite Window is best known for providing excellent customer service and reasonable prices. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Nice job! We provide seasonal services as well as repairs and cleanings. Good installation team. This review was chosen algorithmically as the most valued customer feedback. They went above and beyond what i expected. Read More, Custom residential and commercial awnings manufactured and installed. Previous windows had major condensation problem to the point of freezing. Replacing clear-glass single-pane windows in a single-story, 2,000-square-foot home with new Energy Star certified windows can save a homeowner from $101 to $583 a year, the U.S. Department of. KANSAS CITY Missouri, Rite Windows Synchrony Bank Interest Free Financing Ripoff Scam Woburn Massachusetts, Seal rite windows Stone built,josh stone,seal rite windows llc. Call or click for your FREE estimate today! Please try again shortly. Service came to repair, (1 hour late for the appt) but could not easily repair without having the window adjusted. They were very courteous, making sure to wear masks inside the home. They did a fantastic job. We are so very pleased with the windows and with the courtesy of the installers who worked quickly and Left all rooms even cleaner than they started. Hi Peter. Rite Window believes if you sell a quality product for a fair price you have nothing to hide. Unfortunately, when they installed the slider, they fit one side, but there was a 1/2 or more gap on the side you see most. During your free, no-pressure sales consultation, we will help you compare your options so that you can easily choose the best products for your home. New windows are high quality and havent had any issues with significant condensation. Second repair of window install and roof with leak problems, A waste of $4300 owner very convincing about professionalism but installation shotty are best. Share. Reply. 2023 I dont understand how the premium brand companies can get away with charging exorbitant prices for windows that perform no better than the Rite Windows. One worker smoked cigarettes the entire time and our house smelled of second hand smoke for 2 days after (we do not smoke). Honest and Straightforward Continue reading . The price was half the cost Id been quoted from others, I wish Id done it much sooner because things only get more expensive as time goes on. Truly a Team. I didn't dispute the claim. We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. Their online reviews seem to be solid: 4.6 on google, 4.4 on FB, and 4.7 on Home Advisor. Phone calls were promptly returned. 8 windows and 3 bay windows replaced Continue reading . Instillation was done smoothly and clean-up was impeccable ! Jeff who was the salesman was knowledgeable and professional..not pushy which was a huge plus. They did excellent work and cleaned up perfectly after themselves. I have been with Rite Window for over a decade, after working for many other companies I believe Rite Window's people, management and philosophy is why they are the leader in New England home improvement. See more of Rite Window on Facebook. They accomplished it all in one day. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Anyway from what I was told the policy of Rite Window is they will not with home buyers until they have closed. We verify any applicable state-level licenses, and we require every business to attest that they carry the appropriate local licensing to practice their trade. Yes, BUILT-RITE WINDOW CORP offers eco-friendly accreditations. In addition, the company currently maintains an A+ BBB rating on over 130 reviews. Highly recommend. When the window came in, John had Artie do the installation. They were professional, friendly and cleaned up after themselves! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Rite Window. Consumers love to do business with someone that can admit mistakes and state how they made improvements. I had a good experience. The wrap job on the frames looks amazing and the clean up was perfect. I am not writing to complain or to provide a review. Window Installation Contact Information 4801 Executive Park Ct N. Bldg 200 Ste. Get a Quote Customer. While HomeAdvisor will continue its background check program to the extent possible, these closures could prevent some background checks from being performed. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. It seems their finance bank, Synchrony, feels its good business practices to sneak in a BS $29 "Activation Fee" with their Interest Free offers. The installers were courteous and professional. Revenue: $5 to $25 million (USD) Rite Window sells and installs quality replacement windows, patio+entry doors, roofing and gutters for homeowners throughout the Boston Metro region. Estimated amount consumers saved since 1997: $15,590,010,907. Read More. From refrigeration requiements to shelf and r Should I be worried that external doors in my home are shifting to a point that I can't lock them without lifting them up? Working at Rite Window: 5 Reviews Review this company. But thank you to owner for returning my $500 and windows did not leak once they were put into correct places . Vinyl windows use foam wrap, multi-fin weather seal that keeps rooms at desired temperatures. I am now refiling. In situations like yours it is unfortunate, but it's still necessary, because otherwise we'd be using our limited time resources to provide free quotes on jobs that have little chance of ever materializing. From first call response was attentive and timely. The wrap around the exterior windows make everything look brand new and definitely made a huge physical appearance on the outside. We had a very positive experience with Rite Window, from the initial sales consultation, which was honest and straightforward without any of the questionable sales tactics Ive experienced in the past, to the installation itself, which was timely and professionally done. After initial admission to the HomeAdvisor network, businesses are re-screened biennially. We had a issue of a very fine hair crack in one of the windows. I reimbursed their payment and the customer assured me they were satisfied with the resolution. Rite Window services are available across the greater Boston metro area. Workers professional and neat Job completed in short time communicated with us need to return for 1 thing and did so next day would use Rite window again and have recommended them to my friends. Consumers want to see how a business took care of business. Whether its replacing your home windows with new ones that help reduce your energy costs, transforming the exterior of your home with a new roof, or updating your bathroom with a new shower or tub our promise is simple: to provide you with better products, professionally installed, at the right price. We thank the person who created the post above for bring the license problem to our attention, and we wholeheartedly agree with his warning that "the buyer should beware". 50 yr warranty. But the window now had play such that when locked raising the lower sash resulted in both the upper and lower sash moving about 1/8. I was told by one rep. that Rite Window does not want to be in the middle of bidding wars. We have the experience and dedication to get the job done right! From the salesman to the guys putting the windows in they were very friendly but very professional. Less than 3hours to install in the light snow. Enter the confirmation code from your mailer and publish your review of Rite Window. I highly recommend Rite Window! It is so bad, we cannot paint the wall and new trim until we finish scraping down the rough caulking that was applied and sand. Believe me I wish I had known because now I have two flower pots broken and a craft bought solar light with sand and seashells in it smashed to bits . Also why was the storm door not finished off? RiteWindow is the only company I'll ever use again to replace windows. Lakeland, Orlando, Florida, Revco Inc - Seal Rite Windows And Doors - Andy Williamson revco New name same lowdown practices Tampa Florida, Revco - Seal Rite Windows And Doors, Andy Williamson, The Ayers REVCO - Commits Crimes Against the Elderly and Handicapped, Fraudulent Misrepresentation of Windows and Doors Tampa And Jacksonville Florida, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. We also repair/replace broken or failed units of glass, screens, and patio doors. Business Profile Dun-Rite Window and Door General Contractor Multi Location Business Find locations Contact Information PO Box 7866 Pittsburgh, PA 15215-0866 Email this Business (412) 781-8200. Each person that we dealt with from the original sales person to the person who came to measure and then the installers; everyone was very friendly and a pleasure to deal with. BBB Business Profiles may not be reproduced for sales or promotional purposes. The install was quick. Peter Devellis is an idiot. We ensure that our products are installed correctly every time - guaranteed. I filed a complaint on 4/11/22 against HomeRite. The crew was fantastic, fast, and very professional. We understand your dissatisfaction with this policy, and again we apologize. Who is ED Magedson - Founder, Ripoff Report. We are so happy with the look of our window. We have the experience and dedication to get the job done right! Here are a few reasons why: -transparency and detailed explanation and physical demonstration of various product choices all presented in a friendly way without slick salesmanship -good listening skills on the part of the salesman, and successful problem solving suggestions which were applied to my project -Various reasonable price categories with clear explicit written details -good warranty -excellent customer service over the phone and in person I highly recommend this company. They did try to make amends to me but their handy man wasn't familiar with window installation. How those businesses take care of those complaints is what separates good businesses from the rest. The sales rep came to my house after a quick survey he left us with a quote and told us what the time frame would be. This is the best way to manage and repair your business reputation. Window Types: Rite Window offers windows in the following styles: awning windows, casement windows, bay windows, bow windows, double hung windows, picture windows, garden windows, basement windows, and slider windows. The installers (Joe & Dan) were friendly, and very professional. Rite Aid is located at 1122 Murfreesboro Rd, Franklin, TN 37064. Outdoor patios can be covered with fixed frame patio canopies or retractable awnings. Excellent workmanship professional installers! Thank you. Vacuumed when they finished. No hard sell. Im systematically replacing the windows in my cape-style home and have worked with Rite Window three times now, (one more to go!). All our questions were answered and we set up a time for someone to come out and show us the windows. Caulking awful Each window installed and finished off differently yet measurements taken day of estimate. Was hoping no further work would be needed . The installers (Peter and . I went to work and came home to all new windows! You will be happy you did! Rite Window 4.7 18 Verified Reviews Get a Quote Corporate Account Learn about our screening process 94% Recommended 23 Years In Business Achievements Company Details Verified Licenses Contact See Phone Number Serving You Locally Woburn, MA 01801 http://www.ritewindow.com Get a Quote Hours Mon: 8:00 AM - 7:00 PM Tue: 8:00 AM - 7:00 PM Helpfulness Rating Date. Have a piece of glass cut to replace the sealed damaged glass. On the day of service they were on time, efficient and after the install you would have never known they were here, (other than for my clean new windows! Maybe the idea of a lender being involved in the payment is a deterrent for some reason. The installer was very careful with his work and had a very friendly manner. Great product and warranty. The Rite Window guys were not only super professional but friendly, kind and thoughtful- I hated to see them leave! I'm Peter DeVellis, co-owner of Rite Window. Once a business is rated, we require it to maintain an overall average of two stars or greater. Please do yourself a favor and check out Peter Devellis revoked HIC lic #154003 at the Office of Consumer Affairs and Business Regulation [protected]. May 19 2009. See below for recent customer reviews posted to our website and social media pages. Discover why thousands of homeowners throughout eastern Massachusetts and southern New Hampshire have relied on Rite Window for their window replacement, door replacement, roof replacement, showers and baths. Would definitely recommend them to others. Thank you Rite Window! The finished roof looks awesome! They are a great value and is very comforting to know that customer service is behind us years after our purchase. All of their staff, from the sales Rep to the installers to customer service Reps are attentive, honest, and efficient. The entire process was smooth, easy and no surprises. Reporter2060517 Sign in to contact user. This equates to a 4.34 out of 5 star rating on average. The experience was a good one and I really like the way my new windows look. I understand the worker who did the 1st install was fired but why on the second trip out (which included you) did no one recognize the fact that the windows were placed into the wrong framework .Now on your third visit this crew realizes the windows were not put in correctly and the entire job from day one has been ripped out and windows are being moved around like checker pieces into the right places and I have one crew member complaining about what an awful job was done previously and f bombing for lack of a better term from his vulgar mouth that he should have been on the job the first time and it would have been done right . Help your neighbors make an informed decision. Your opinion matters! We had a very informative salesperson! I called Rite Windows and a new sash was delivered in less than two weeks. HomeAdvisor allows Service Professionals to post information about When we come to your house to show you our windows, our deal stays the same A quality window for a fair price. 9, Report #453475. One of the frames was damaged and the installer immediately notified the office. I had to put them all back up. We had 6 windows replaced and everything went smoothly from the time he came to show us the windows, to measuring, and installation. One simple question : Why were 5 of the 8 windows finished off differently than the other 3 ? Happy customer These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. The installation crew was also top notch. They have a track record of not honoring their commitments. Great work, Quality windows Continue reading . Built-Rite Windows Useful. Listened to what I wanted and helped in my decision without trying to add mre cost to my order. I was very happy with the salesperson and the installers. They were both friendly and very professional. No high pressure sales calls!!!! Believe me it was not a pleasant day to say the least . 2023 BUILT-RITE WINDOW CORP accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available. This company would NOT have been my choice as all of my other windows are Pella. Installers were punctual, professional & personable doing quality work & cleanup, moving furniture out & back with care. These are the best for the price. I highly recommend Rite Window. If it was not for Ted, their second business would now be under water. We did our homework. I don't want the money I would like them repaired or replaced. You were going to call a roofer you knew to do the job, I repeatedly called once we knew the windows were in if a roofer was contacted and I was told your company would take care of it when doing the windows. If you have any questions about our company, or would like copies of our Consumer Affairs Office and Better Business Bureau files, please contact me directly at [protected]. Rite Window & Bath replaced our shower and bath at a very reasonable price. The crew was outstanding. I went to Built-Rite Window Corporation for Decks & Porches services and the last time I used it was last summer. We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. I would hope the management addresses that issue. They cleaned up both the inside and outside of my house beautifully. The 3 man crew were true professionals and gentleman. Friendly techs very knowledgeable about task. They leave your house the way the found it (only with new windows). Very clean and polite. All was clean in the house. Carl and Dave were on time and did a thorough and professional job. Cool Springs Valley Shopping Center, 1945 Mallory Lane, Suite 130, Franklin, TN 37067. It is just a matter or us lining up the work to be done, we close, then the work gets done and everyone gets paid with the rehab funds. The salesman was knowledgeable and helpful, someone that gave me the straight story. 4.0 Job Security & Advancement. Assuming professional installation, not a bad option if you can keep it at $500 installed. This is Peter DeVellis. Although please do not sell my contributions short. Schedule a Consultation 3 One Day Installation Before / After Your Bathroom, But Better Very professional. The windows were a bit more then another advertised company BUT we could definitely see a difference in the qualify and look of the windows. As affected government agencies and courts begin to re-open, we will resume our program in those jurisdictions. My new windows have now been installed. In July of 2017 it will be a one year after install, our winter has been very cold and snowy and I am extremely satisfied !!! Our factory-trained installers are certified by InstallationMasters. Rite Window believes if you sell a quality product for a fair price you have nothing to hide. Rite Window provides window, door, roof, shower, and bath system installation services. I called and was told nothing they can do. I had Built-Rite install a front door w/ storm door, a rear slider, and a bay window in April 2009. Not much for a big company, but this is a tiny company. I tried to work with Rite Window but they will not work with me! Get Rite Aid reviews, rating, hours, phone number, directions and more. In addition to installing home improvement products that make your home more attractive and energy efficient, we focus on quality! Rite Windows uses vinyl windows that go hand in hand with the Energy Star certification. Company was very argumentative when I told them I wasn't pleased. They were very good! Outstanding service, price, and installation. Family owned home improvements with high quality, low prices, full warranties and service. whenever concerns are brought to our attention. Specializing in Roofing, siding, and gutter services. Would highly recommend. Could you enlighten me? I cannot imagine a better guarantee of quick payment than a bank check from funds guaranteed to be available and waiting. Left it as is. I was not pleased with overall process of the window installation. looks like they were always there. Job Title. https://www.yelp.com/biz/rite-window-woburn-2?osq=Roofing+Contractor, International Association of Better Business Bureaus. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Customers have most cited great customer service and supreme professionalism as the primary reasons for choosing Rite Window for their replacement windows project. Darlene. Our Process As Easy as 1-2-3 1 Schedule a Consultation 2 Design Consultation Our design experts will tell you all about the products we offer and explain how we can make your dream bathroom a reality. That's why we tell you the price up-front. All of our home windows, doors, roofing systems, showers and baths feature specifications customized for the New England climate! All Angie's List reviews are submitted by IDENTIFIED sources, and each review is screened for legitimacy by Angie's staff. We had a great experience. Rite Window makes it easy and affordable for you to upgrade your windows, doors, roofing, showers or baths. You can tell that they have been doing this for a long time. Continue reading . After the window were installed, found one lock inoperable. Thank you. I was very happy with the salesperson and the installers. Dave and Carl did a wonderful job. Many consumers have been harmed. Several weeks later the damaged window frame was replaced. All business will get complaints. After my windows were installed I called Patrick to talk about how the curtains did not open correctly. There is nothing the bank who owns the needs to do for them and I to close this deal. Good salesman. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The latch is so shallow, there is almost no room for a finger and makes it difficult to open easily. Continue reading . The installation wasnt an easy one due to 3 of the windows being literally on the ground. If there is anything we can do to assist you further or change your mind, please give us a call at 866-217-9582 or email us at cs@windownation.com. Our energy expenses went down dramatically. Rite Window Reviews maintain an average score of 87% across several online review sites.