hotel xcaret photo pass

Due to the nature of the product we offer, you always have the possibility to view the photos. If your hotel is not in the list, you can choose one of the following meeting points and Grupo Xcaret official transportation will pick you up there. Yes, you can change your visit to another date within one year from the date of purchase of the ticket. How does the discounts purchasing in advance apply? Within Mexico. I was never sure he knew I was up on the balcony and that is what made his approach to his job so remarkable. de C.V. Xplor park is the most amazing park that will take you to enjoy adventures across the maya jungle on amphibious vehicles, swim and float in underground rivers and flying the sky on zip-lines. de C.V. We use own and third-party cookies to improve your experience on our website. They just really need to get their act together with the photo package because it made the whole trip fall short and made my whole family distrustfu of the hotel. The discounts are applied automatically by our system according to the date of visit. Yes, children from 5 to 11 years old get a 25% discount on the adult ticket price. Feb 5 - Feb 6. You must have at hand your bracelets, the number of your helmet, and the date of your visit. This smoke-free hotel features 2 restaurants, a bar/lounge, and a gym. Doubletree Hotels Middleton hotels are listed below. Very Good 4.0 /5 Review Score More Details. Yes, the activities in Xplor Fuego are designed for all family. Review tags are currently only available for English language reviews. If the person making the payment is not the same person who will visit the park, it will be necessary to present the following documents at the ticket booths: No, the park does not have a daycare. Yes, activities in Xplor are all family-friendly. Yes, you can buy with someone else's card as long as you provide at the Parks ticket booth and on the day of your visit: a copy of an official identification of the owner of the card, and copy of the credit card or debit card that was used to pay, in both cases copied by both sides and signed by the cardholder. For more information, please consult our list of products and services found in the Price list section of our website. With only 63 suites in front of the Caribbean Sea, our first adults-only boutique hotel, shows an intimate, sophisticated and relaxed Mexico. Is it possible to participate in these activities if I have heart problems? Advanced purchase discounts may vary depending on booking date and dates of stay. When purchasing the Photo Pass product, visitors to the parks and tours by Grupo Xcaret can use all the AutoPhoto points at the park(s), the pictures by photographers (including recreational activities), or both. The price is a bit pricey but worth it for what you get. Xel-H The Parks space is limited and priority is given to all of those who wouldnt have yet participated. We certainly appreciate receiving your comments that the service afforded to you during your stay was the best you have ever experienced in Mxico! They let us keep our bags in a secure room (even the luggage room looked like a 5-star hotel)and showed us downstairs to the Mercado, which was one of their main buffets, Mexican-market style. Indeed, a great endorsement of our commitment to provide exemplary service to each and every guest. This time my visit included my 12 year old daughter and another couple who joined us for the week to celebrate her birthday. How do I find and download the photos from the website? What payment options are available to buy my ticket or tour? Dear Jeff D,First and foremost, we would like to thank you for taking the time to share your feedback with us. I'm allergic to gluten, is there anything I can eat at the restaurants? ~11.96 miles northwest of Middleton center, ~35.43 miles southwest of Middleton center, ~39.06 miles southwest of Middleton center, Doubletree by Hilton Boston North Shore - Danvers, Doubletree Boston Andover Hotel in Andover, DoubleTree by Hilton Hotel Boston - Bedford Glen, Doubletree by Hilton Boston Logan Airport Chelsea. Are there discounts for teachers or students? Enjoy delicious breakfasts and meals in El Troglodita restaurant, open from 11:00 a.m. to 5:00 p.m. Take advantage of the business center and free WiFi in public areas. All our current promotions are here, click now. de C.V. | No one told us how to use them at the park to take pictures, no one told us that we could use them at the buffets in Xcaret park or how we could use them to get bags for the underground river swim. Most activities involve water and your camera might get wet. If you visited our Parks: foto@xcaret.com I feel like we had no idea what our "magic wristbands" did at the resort. Are the downloaded files of high quality? We arrived very early and rooms we not ready so we were given our bracelets and immediate access to all of the amenities. I communicated with guest services manager, Talia, before arrival, to book our excursions and ask a few questions. Each park has its own price for the photos pass. After visiting with colleagues in the spring, I knew I had to bring my family back. I already purchased my admission to the Park, but I want to buy other services. you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay. By Yes the resort is beautiful and access to the parks is great. Did you know you can find the best available rates by booking in advance? Two circuits of 3.1 miles of jungle and caves driving an Amphibious Vehicle. How do you remove the watermark from the photos? No, all the activities are included in your admission. If you notice in your credit card statement a duplicated charge, you must request a cancellation and refund by sending an e-mail to customerservice@xcaret.com explaining in detail the duplicated charge, the name that appears in your reservation and the date of visit. The Experience Photo Pass is offered to each guests Hotel Xcaret by way of the resort's mandatory bracelet, which allows guests access into their hotel room and entry into the theme parks. The photographs you purchased while being a guest at Xcaret Hotels contain a water mark from each park for you to select the experience you wish to download. Youll bring back home a terrific souvenir of your visit. Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. If you visited our Parks: foto@xcaret.com Dear marissaramirez,Thank you for your five-star review. As an All-Fun Inclusive hotel, your booking includes admission and transportation to our parks, premium dining experiences, shuttle to the . Enter the heart of the Mayan jungle. If the package includes a visit to a park and an archaeological zone, the photographs will be only at the park. A full-service spa, 4 restaurants, and an outdoor pool are all featured at this smoke-free hotel. However, I just feel that the management fell a bit short on the front end of things that could have made our stay so much easier. What is your Cancellation/ Refund policy? Remember that pictures are saved in our database for 30 days after your visit. We dont have teachers or students discounts. When I visited the Park I couldn't purchase my photos, can I still buy them? per night. You can download as many times as you need to while the code is valid. Traveling on business? Round-trip transportation to the Embarcadero Isla Mujeres by Xcaret in the Cancun Hotel Zone is included. I would like to note, however, that in my previous review, I recieved a response from the hotel director that the Guest Service Management team would get into contact with me immediately, but no one ever did. Months without interest, only with major participating bank cards issued in Mexico. Discover a fantastic world with the more than 50 fantastic scenarios of Xenses, in its two circuits of activities that will take you to live a more fun reality. No, only TOURS include transportation departing from Cancun or Riviera Maya. They moved my parents to a higher up, larger room, free of charge, after we realized that they had been placed in a lower and smaller room due to an error in the booking. Yes, you can contact the photography customer service center Horario de atencin: Sbado y Domingo de 09:00 a 15:00 Horas. Subject to availability. Express check-out, a computer station, and dry cleaning are also on offer. The chefs of our Gastronomic Group are leaders in the culinary scene of our country and inspiration abroad. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. At what speed does the zip-line travel and how long does a single journey last? Is there any type of refund and/or cancellation? Is the discount for Quintana Roo residents valid throughout the year? What can I do? Underground River Rafts of 580 yards paddling with special hand paddles. Schedule: Monday to Friday from 8:00 a.m. at 11:00 p.m. | Saturdays and Sundays from 8:00 a.m. at 10:00 p.m. Quintana Roo local time. 282. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Plus having free shuttles to all the parks was a major win that my whole family took advantage of. The pass is very much worth the money. If you visited our Parks: foto@xcaret.com If you visited our Xcaret Hotels: fotohoteles@xcaret.com Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Next, we want to show you the list of the culinary geniuses that are positioning Xcaret Hotels as an ideal destination for the lovers of fine dining experiences. No problem! Hotel Xcaret Arte is an Adults Only hotel that pays homage to Mexico's best artists, where you can experience art from its beginnings, through workshops, exhibitions, happenings and special events. At what time can I call customer service? Thank you once again for your glowing review and we do hope to have the pleasure of welcoming you back to to Hotel Xcaret Mxico.Our colleagues really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service; it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay.We look forward to welcoming you back to Hotel Xcaret Mxico on many more occasions.Sincerely yoursJorge DucoingHotel DirectorHotel Xcaret Mexico. Yes, we have restrooms and changing rooms located throughout the park with enabled spaces so you can change clothes comfortably. Refund will not be granted under any circumstances in this case. You can also enjoy the rivers without swimming in other activities like Rafts or the Underground Expedition. By presenting it at any commercial establishment youll receive the printing service of your photographs without date or location restrictions as long as you bring with you the photographs you wish to print. Can I pay with credit card or debit card of a person not included in the visit? Ingredients, flavors and textures invite you to live a story told by the best Culinary Group in Mexico, which will delight your senses through brilliant recipes at the hands of true flavor artists. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. I really wanted my photos from Xelha (I did the stingray experience and a ton of photos were taken) So now i have no photos from the parks. Doubletree by Hilton Nashua : 2 Somerset Pkwy. How long is the photo/video download code available? The Unlimited Xcaret Xperience package (UXX) is designed only for guests of this hotel, and provides them with unlimited access to Xcaret Park during their entire stay and the ability to enjoy more than 40 exhibits and attractions in the world-renowned Xcaret eco-archaeological park. DoubleTree by Hilton Hotel Boston - Westborough, Next: Show All Available Comparable Hotels with Pricing, Andover Bird Sanctuary (Moncrieff Cochran Sanctuary), Addison Gallery of American Art hotels/motels, Tewksbury Hospital (Massachusetts State Infirmary), Hotels close to Lawrence Heritage State Park, Hotels close to John Greenleaf Whittier Homestead and Museum, Hotels near Boston National Historical Park, All Doubletree Hotels in or near Middleton. Presentation of a valid ID card at our counters is mandatory. Xcaret Hotel Mexico) We sat in for the 90min presentation, which was . There wasnt a single person with whom I interacted who didnt make me feel welcome or special.Shout out to the kayakers who landscape in the lagoon and the rock climbers who take care of the fauna on the buildings. It has 900 adults only (young adults ages 16 and up) suites inspired by artists of Mexicos culture, 10 gastronomic experiences under the care of the best Culinary Group in Mexico and an eco-integrating architecture so that you can feel pampered in an atmosphere of astonishment with no rush. This hotel features a rooftop terrace and a bar/lounge. Other services (WiFi, ATM and gift shops). Can I submit job credentials and/or payroll to enter as a Quintana Roo resident? Get excited with the only unlimited nighttime adventure, where you will fly in zip-lines, drive amphibious vehicles through caves, hammock splashing, among other activities. The staff were absolutely amazing", A verified traveler stayed at citizenM Boston North Station, A verified traveler stayed at Omni Boston Hotel at the Seaport, A verified traveler stayed at Encore Boston Harbor, "We had a fabulous stay while we were in town for a concert at the Garden. How many times can I download my photos with my download code? We really do appreciate our guests taking the time to leave us feedback, and we love hearing about our guests experiences.Our staff really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay.Rest assured that we remain at your entire service and disposal, should you want to come back to our resort please do not hesitate to contact us, ascertain that we would be thrilled to cater to your every need once again.Respectfully yours,Jorge DucoingHotel DirectorHotel Xcaret Mexico. Operating hours: Monday to Friday from 9:00 to 19:00 Hours. Prices are subject to change without notice. For more information about the Experience Photo Pass, contact, Hotel Xcaret Mexico: The Experience Photo Pass, The Experience Photo Pass is just one of the many perks offered at Hotel Xcaret Mexico --. The 10% discount applies on purchases made seven days in advance of your date of visit and the 15% discount on purchases made with 21 or more days in advance. What is the maximum number of people allowed on the vehicle? Visit Isla Mujeres with Xcaret Xailing on board modern vessels, and get marveled at this Caribbean Island. Do I need to make reservations in advance or can I buy at the Parks ticket booth on my visit? Solidaridad, Quintana Roo, Mxico. The All-Fun Inclusive concept of Hotel Xcaret Arte includes unlimited access to the most iconic and beloved parks in Cancun and Riviera Maya: Xcaret, Xel-H, Xplor, Xplor Fuego, Xenses, Xoximilco, Xavage, and Xenotes, that together, will add up to 200 experiences of adventure, inspiration, and amusement.Transportation airport-hotel-airport and hotel-parks-hotel is also included.Welcome to Hotel Xcaret Arte, welcome home! You must present official ID (IFE) with address in Quintana Roo. Rates shown are nightly rates before taxes and do not necessarily reflect all Middleton, MA discounts available. Nature will embrace you as you rest in one of our 900 suites designed to offer a view of paradise from any point in the room. However, we would appreciate if you could inform us about the exact date you will visit the park. 800 006 FOTO (3686) I met another couple on the trip that had the same problem, so I wonder if their ratio of rooms with king and queen beds is off.Overall the hotel, food, parks, and atmosphere and value is literally the most amazing thing I have ever seen, no exaggeration. Si visitaste nuestros Parques: foto@xcaret.com Si visitaste nuestros Hoteles Xcaret: fotohoteles@xcaret.com Horario de atencin: Lunes a Viernes de 09:00 a 19:00 Horas. Speed doesnt go higher than 19 mph. Their eco-integrating design and premium amenities make them unique. What should I do? Valet parking, a 24-hour business center, and a coffee shop are also offered. Round-trip transportation to Cancun plus ferry to Isla Mujeres are included. FAQs; Customer Service. In all ours Parks you will get pictures with the best angles at each of the attractions, plus the Fantastic Scenarios. Depending on the operation, transfer could be in a van or luxury bus. The maximum circumference of the harness around the waist is 47 in (120 cm) and 25 in (65 cm) around each leg. Sorry, we dont have Travel agents discounts in Xplor. Additional terms may apply. Does the ticket include snorkel gear or should I bring my own? You can also send an email to cotizaciones@xcaret.com indicating the number of adults and children, date of visit and product you wish to purchase. Get exclusive information in your e-mail: If you have a valid reservation, you can make your. Fill out this form and one of our agents will follow up on your request. Xplor Park opens from Monday to Saturday, from 9:00 a.m. to 5:00 p.m. A snack bar/deli, a lobby fireplace, and express check-in are also on offer. Col. Centro, Playa del Carmen. Customer Service hours: Monday to Friday from 7:00 AM to 12:00 AM / Saturday and Sunday from 7:00 AM to 10:00 PM (local time), Receive exclusive information and promotions via email. Xenses Admission; Tour Tulum-Xenses; Save more. By continuing to browse the site, you agree to the use of cookies. We use own and third-party cookies to improve your experience on our website. 800 006 FOTO (3686) No, this is why we advise you to bring one with you. Free Cancellation. You need to confirm your age by showing a valid ID card. Chetumal-Puerto Juarez Highway KM, Km. Children must present official ID (passport or birth certificate copy) at the park's ticket booths. Can I transfer my ticket to another person? 123 Old River Rd., Andover, MA 01810 ~11.96 miles northwest of Middleton center. 800 006 FOTO (3686) Yes. Monday to Friday from 7:00 a.m. at 12:00 a.m. Saturdays and Sundays from 7:00 a.m. at 10:00 p.m. Quintana Roo local time. 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. I really recommend this Hotel. We thank you for the time invested in sharing such warm comments with future travelers around the world.We hope this will be the first of many more visits to come! Does admission include transportation service? The staff were very friendly and the room was clean and cozy. . The Park doesn't close for bad weather, only in case of a storm or a hurricane alert, in which case your visit will be rescheduled. Adal at the casa Viento bar was not only a fantastic bar tender, (his drinks were the best I had all week,) but he was a delight to speak with. Traveling on business? Xcaret Park, one of the attractions in Cancun, Playa del Carmen and Riviera Maya you must experience. Yes, it is valid all year but is subject to change without notice. But when we tried to get checked in the second time, it just seemed as if Fanny was in a rush and trying to get to the next person. What are the necessary physical conditions? Rafts through a river circuit paddling with special hand paddles. A full-service spa, 4 restaurants, and an outdoor pool are all featured at this luxury hotel. prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. Yes, you can contact the photography customer service center Hotel_Xcaret_Mexico, Director General at Hotel Xcaret Mexico, responded to this review. Face the only whitewater rapids in Cancun, cross a circuit of ropes hanging in the air, drive a Monster Truck, board a jet boat, ride a kayak and fly in a zip-line. Toilet paper, yes, clean towels, yes, even the mini fridge got restocked, but no refills on soap, shampoo, conditioner, etc. But we purchased the photo package 2 parks & the hotel. But we purchased the photo package 2 parks & the hotel. If you visited our Parks: foto@xcaret.com, If you visited our Xcaret Hotels: fotohoteles@xcaret.com. Paid for in US $ we received the hotel photos only. 2.- A list of the albums that are included in your package will be displayed. They let us use our park pass before our room was ready, which was awesome, so we went to one of the parks for a few hours (which were all so great).