Configuring the 'Identity Provider Certificate' is an essential part of a secure SAML authentication configuration. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, GlobalProtect Authentication failed Error code -1 after PAN-OS update, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, Gateway certificate error when switching to SAML authentication, misleading IOS Notification - "Globalprotect Always-On mode is enabled. 06-06-2020 Click on Test this application in Azure portal. This plugin helped me a lot while trouble shooting some SAML related authentication topics. Select the Device tab. This website uses cookies essential to its operation, for analytics, and for personalized content. Any advice/suggestions on what to do here? auth pr 01-31-2020 These values are not real. Configure below Azure SLO URL in the SAML Server profile on the firewall In the Reply URL text box, type the Assertion Consumer Service (ACS) URL in the following format: This issue affects PAN-OS 9.1 versions earlier than PAN-OS 9.1.3; PAN-OS 9.0 versions earlier than PAN-OS 9.0.9; PAN-OS 8.1 versions earlier than PAN-OS 8.1.15, and all versions of PAN-OS 8.0 (EOL). If you dont add entries, no users can authenticate. I used the same instructions on Portal & Gateways, so same SAML idp profile. Please refer. In early March, the Customer Support Portal is introducing an improved Get Help journey. I get authentic on my phone and I approve it then I get this error on browser. In the Type drop-down list, select SAML. These attributes are also pre populated but you can review them as per your requirements. When you click the Palo Alto Networks - Admin UI tile in the My Apps, you should be automatically signed in to the Palo Alto Networks - Admin UI for which you set up the SSO. Manage your accounts in one central location - the Azure portal. To check whether SAML authentication is enabled on a firewall, see the configuration under Device > Server Profiles > SAML Identity Provider. We have 5 PANs located globally, 1 with Portal/Gateway and the other 4 with Gateway only. 2023 Palo Alto Networks, Inc. All rights reserved. XSOAR - for an environment of 26 Palo Alto Firewalls + 4 PANORAMA - is it worth it? No action is required from you to create the user. Houses, offices, and agricultural areas will become pest-free with our services. auth profile ' Google-Cloud-Identity ', vsys 'vsys1', server profile 'G-Sui Environment PAN-OS 8.0.x version PA-200 Google Idp Cause The timestamp in Firewall must be synced with the time in Idp server Resolution Enable NTP server in Firewall Attachments Other users also viewed: Actions Print Attachments Redistribute User Mappings and Authentication Timestamps. The Identity Provider needs this information to communicate This is not a remote code execution vulnerability. Select SAML-based Sign-on from the Mode dropdown. The log shows that it's failing while validating the signature of SAML. Configuration Steps In Okta, select the General tab for the Palo Alto Networks - GlobalProtect app, then click Edit: Enter [your-base-url] into the Base URL field. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! enterprise credentials to access SaaS Security. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PP33CAG&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, 1. Alternatively, you can also use the Enterprise App Configuration Wizard. Enable Single Logout under Authentication profile 2. The attacker must have network access to the vulnerable server to exploit this vulnerability. By continuing to browse this site, you acknowledge the use of cookies. You may try this out: 1) Uncheck 'Validate Identity Provider Certificate,' and 'Sign SAML Message to IDP' on the Device -> Server Profiles -> SAML Identity Provider. Set up SAML single sign-on authentication to use existing When I downgrade PAN-OS back to 8.0.6, everything goes back to working just fine. Configure Kerberos Server Authentication. However, if your organization has standardized (SP: "Global Protect"), (Client IP: 207.228.78.105), (vsys: vsys1), (authd id: 6723816240130860777), (user: xsy@com)' ). Step 2 - Verify what username Okta is sending in the assertion. On the Basic SAML Configuration section, perform the following steps: a. It turns out that the Palo Alto is using the email address field of the user's AD account to check against the 'Allow List'. This example uses Okta as your Identity Provider. http://saml-doc.okta.com/SAML_Docs/How-to-Configure-SAML-2.-for-Palo-Alto-Networks-GlobalProtect.ht. Is the SAML setup different on Gateways to Portal/Gateway device? Click Save. From authentication logs (authd.log), the relevant portion of the log below indicates the issue: The username value used in SAML assertion is case-sensitive. Okta appears to not have documented that properly. Select SSO as the authentication type for SaaS Security If you don't have a subscription, you can get a. Palo Alto Networks - Admin UI single sign-on (SSO) enabled subscription. https://sts.windows.net/7262967a-05fa-4d59-8afd-25b734eaf196/. Any unauthorized access is logged in the system logs based on the configuration; however, it can be difficult to distinguish between valid and malicious logins or sessions. 04:50 PM and install the certificate on the IDP server. More info about Internet Explorer and Microsoft Edge, Configure Palo Alto Networks - Admin UI SSO, Create Palo Alto Networks - Admin UI test user, Palo Alto Networks - Admin UI Client support team, Administrative role profile for Admin UI (adminrole), Device access domain for Admin UI (accessdomain), Learn how to enforce session control with Microsoft Defender for Cloud Apps. New Panorama VM 10.1.0 stuck in maintenance mode, GlobalProtect UI with more than 1 account, Unable to change hardware udp session offloading setting as false. After authentication, the PA provides me with: SSO Response Status Status: N/A Message: Empty SSO relaystate I've tried configuring the relay state in Okta based upon information from several forum posts, online documentation about the relaystate parameter, and a "relaystate" . Step 2 - Verify what username Okta is sending in the assertion. Firewall Deployment for User-ID Redistribution. Please sign in to continue", Unknown additional fields in GlobalProtect logs, Azure SAML double windows to select account. - edited To clear any unauthorized user sessions in Captive Portal take the following steps: For all the IPs returned, run these two commands to clear the users: PAN-OS 8.0 is end-of-life (as of October 31, 2019) and is no longer covered by our Product Security Assurance policies. Send User Mappings to User-ID Using the XML API. Session control extends from Conditional Access. On the web client, we got this error: "Authentication failed Error code -1" with "/SAML20/SP/ACS" appended to the URL of the VPN site (after successfully authenticating with Okta. https://:443/SAML20/SP, b. XML metadata file is azure was using inactive cert. For more information about the attributes, see the following articles: On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, click Download to download the Federation Metadata XML from the given options as per your requirement and save it on your computer. No. The following screenshot shows the list of default attributes. Prisma Access customers do not require any changes to SAML or IdP configurations. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises. This website uses cookies essential to its operation, for analytics, and for personalized content. ", Created On04/01/21 19:06 PM - Last Modified09/28/21 02:56 AM, SSO Response Status 04:51 PM. Are you using Azure Cloud MFA or Azure MFA Server? The LIVEcommunity thanks you for your participation! In the Name box, provide a name (for example, AzureSAML_Admin_AuthProfile). To enable administrators to use SAML SSO by using Azure, select Device > Setup. If a user doesn't already exist, it is automatically created in the system after a successful authentication. e. In the Admin Role Attribute box, enter the attribute name (for example, adminrole). must be a Super Admin to set or change the authentication settings The LIVEcommunity thanks you for your participation! On the Select a single sign-on method page, select SAML. On the Palo Alto Networks Firewall's Admin UI, select Device, and then select Admin Roles. Any unusual usernames or source IP addresses in the logs are indicators of a compromise. But when Cookie is expired, and you manually select gateway that is not the Portal/Gateway device, authentication fails; Authentication failed please contact the administrator for further assitsance, System logs on Gateway shows nothing, but System logs on Portal/Gateway show "Client '' received out-of-band SAML message:". Configure Palo Alto Networks - GlobalProtect SSO Open the Palo Alto Networks - GlobalProtect as an administrator in another browser window. In early March, the Customer Support Portal is introducing an improved Get Help journey. The administrator role name and value were created in User Attributes section in the Azure portal. Reason: User is not in allowlist. 01-31-2020 A new window will appear. Activate SaaS Security Posture Management, Add SaaS Security Posture Management Administrators, Best Practices for Posture Security Remediation, Change App Owner to an Onboarded Application. I had not opened my garage for more than two months, and when I finally decided to completely clean it, I found out that a swarm of wasps had comfortably settled in it. Reason: SAML web single-sign-on failed. . The member who gave the solution and all future visitors to this topic will appreciate it! In early March, the Customer Support Portal is introducing an improved Get Help journey. You can use Microsoft My Apps. authentication requires you to create sign-in accounts for each Azure cert imports automatically and is valid. On PA 8.1.19 we have configured GP portal and Gateway for SAML authentic in Azure. No evidence of active exploitation has been identified as of this time. https://saml-doc.okta.com/SAML_Docs/How-to-Configure-SAML-2.0-for-Palo-Alto-Networks-GlobalProtect.html. Refer to this article for configuring Authentication override cookies: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UXy. If communicate comes back okay you should really contact TAC and have them verify your configuration and work with you to ensure that everything is working okay. Any suggestion what we can check further? In this section, you'll create a test user in the Azure portal called B.Simon. Go to the Identifier or Reply URL textbox, under the Domain and URLs section. Enforcing Global Protect only on remote sessions, Gobal Protect VPN says that I need to enable automatic Windows Updates on Windows 11. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! All our insect andgopher control solutions we deliver are delivered with the help of top gradeequipment and products. http://saml-doc.okta.com/SAML_Docs/How-to-Configure-SAML-2.0-for-Palo-Alto-Networks-GlobalProtect.ht We have verified our settings as per the guide below and if we set allow list to "All" then it works fine. There are various browser plugins (for the PC based browsers, most probably not for the smartphone, so you need to test this from a PC). The Name value, shown above as adminrole, should be the same value as the Admin role attribute, which is configured in step 12 of the Configure Palo Alto Networks - Admin UI SSO section. We use SAML authentication profile. Expert extermination for a safe property. Recently switched from LDAP to SAML authentication for GlobalProtect, and enabled SSO as well. By continuing to browse this site, you acknowledge the use of cookies. PA. system log shows sam authentic error. Followed the document below but getting error:SAML SSO authentication failed for user. with PAN-OS 8.0.13 and GP 4.1.8. Any unauthorized access is logged in the system logs based on the configuration; however, it can be difficult to distinguish between valid and malicious logins or sessions. palo alto saml sso authentication failed for user. You can also refer to the patterns shown in the Basic SAML Configuration section in the Azure portal. Empty cart. The member who gave the solution and all future visitors to this topic will appreciate it! For single sign-on to work, a link relationship between an Azure AD user and the related user in Palo Alto Networks - Admin UI needs to be established. 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