All NAKTO ebikes are covered under our 1-year warranty for the original owner. COPYRIGHT 2020 BICYCLE UNIVERSE LLC. With a wonderfully balanced 68 lbs bike Fram, this urban e-bike features a lithium powered long range (20 mile max range) battery fueled by a rear hub 36V 250W motor. >>> Check out our article about the best electric scooter accessories here <<<. Check if there are any melted or burned wires connected to the rear hub motor. Dont get excited and pull your new bike straight out the box and go for a ride. If you do see disconnected cables, reconnect them to the proper port. If the beam on the headlight dims severely when you give the ebike full throttle, then youll know that the battery is worn out. C 790 (pdf) Download. Low voltage from a bad set of cells could also trigger what the throttle is doing but probably not the assist issue. Many times, the problem is a loose connection or corrosion. Another thing to check here is that the electrical cables are correctly connected. any suggestions? Has the battery been left discharged for several months? If the voltmeter reads a surface charge of more than 36V, then the battery is fully charged and you can try troubleshooting another component. Youll definitely need a voltmeter now. Join the Electric Bike Forum . Mar 1, 2023 Supercharge Your Health Resolutions with E-Bikes In today's fast-paced world, maintaining good health can be a challenge. Youll have a good battery and a bad BMS, to resolve this youll need to try a jumpstart on your battery. Never leave your battery to charge unattended. No ebike is perfect, this is a thread dedicated to sharing known issues or problems with electric bikes from Nakto as well as any help and solutions you know of. Medium.This bike has given me lots of fun but time to move on. I should be receiving my motor soon and Ill post some updates. Some of our top sellers in the Nakto ebike offering are the Nakto Camel Womens, Nakto Camel Mens, Nakto Super Cruiser and the Nakto Elegance. To find out if your battery is the culprit behind the repeated choking of your ebike, try using it on a different reliable electric bike with the same setup as yours. Is the battery working? . 3) Check out the small and large bevel wheels for damages Remove the clutch plate on the right side and inspect the condition of the small and large bevel gears for wear. Why Does The Throttle Type And Features Matter? These programs enable us to receive commissionson recommended products related to our niche when we link to Amazon.com. You may have to clip a few zip ties to access this plug. Get special offers, exclusive product news, and event info straight to your inbox. If so, replace the fuse. Then, tighten the brake cable by loosening the brake cable stopper, pulling the brake cable tight, and re-tightening the brake cable stopper. NAKTO SUPER CRUISER ELEC. Call us (714) 603-7182 (Mon.-Fri. 5 Days from 9:00 am to 4:00 pm). That means dont try and charge your battery overnight as you sleep. $50 off when you subscribe! For this, youll need to access the e-bikes controller box. Throttle works intermittently. Unfortunately, if that Hall Effect Sensor were to stop working correctly for any reason, it could also cause you to experience throttle problems with your e-bike. We will start with a word of caution about charging your electric bike battery. Call Us : 1-855-9977297. Electric Bike Throttle and Pedal Assist not working. 750C (pdf) Download. In most standard cases of use, 250W is more than enough power for you to ride your eBike on asphalt or dirt roads casually. There is typically a minimum speed that will activate the drive motor. It has some old-style components and some that you might want to replace in the long run. Is there a motor controller fault? Think of the controller as the processor of your ebike operating system. A Li-Ion battery is usually much lighter than a similar sized battery, especially when compared to the much cheaper lead-acid type. Is the battery pack being charged to 100%? Here, its highly likely that the problem is in the throttles wiring. If youve charged your ebike battery for less than 8 hours, try letting it charge for 8 hours and then check if the electric bike can run at full speed. . Please read our Privacy Policy. In some cases, these switches can get stuck - leading to their failure. Motorized Bicycle Forums. Lastly, slightly more expensive e-bike throttles may even have a key switch or LED displays on them to show you all sorts of stats about your electric bike. Does your bike have the GearSensor attachment that cuts the motor briefly when shifting? This just happened to mine. If the insulation on the copper coil wires melts due to overheating, occasional short circuits may occur causing the power to cut off. I experienced similar problem with my second biktrix, a Jugg HD Classic, within 20 miles of riding new. Now when I plug everything back in I'm not getting the 03 error anymore but I'm also not getting any power from the throttle and on the screen is not recognizing any battery power even though I have two battery packs both 52 volt fully charged. What is rhis should I get a new charger,? If the wires are loose, youll probably have to replace the loose or damaged portions. If the throttle is feeling loose or missing out on strokes from time to time, you can just replace it after testing whether or not its receiving steady power. Even if youre just doing a routine troubleshooting session, the battery on your ebike should be the first component to inspect. Remember above where we said too high a heat and your battery will degrade. Display Manuals for electric bicycles. Do this slowly and dont put any strain on the battery. If youre experiencing power cuts with a new ebike that youre just starting to use, it might be because the pack has been sized, engineered, or manufactured with less than the required high current capacity for supporting heavy loads. So it was working all day no problems then bam. Either way, the point remains the same - youll have a way to track the progress while charging the battery. Nakto Stories. If the fuse is in good condition and the battery pack is fully charged, check if the speed controller is in good condition, as well. The charger is showing red when I plug it in and after a while it turns green. Can you inform me how to fix it. Well spoke with Roshan and he was a bit stumped by the error codes. The brake cutout sensors work. You can always upgrade your bike with a Bafang conversion kit, though! Not finding anything using Google. Granted, battery problems can occasionally happen, but most can be solved easily and quickly. China is a huge electric bike market, and only a tiny percentage of the bikes sold have a lithium battery fitted. Looking for Electric Bike Help? But remember that theyre there for a good reason: to prevent your e-bike from damaging itself. One owner's battery wouldn't charge from new. Bike Parts Repair and Maintenance; Cycler's Guide During the Pandemic Looking for the perfect electric bike can be a daunting task, especially if you're on the shorter side. Replace any snipped zip ties to secure cables away from moving parts. In this time what your waiting for is your battery to balance and settle. This fuse is usually located on the side and could blow up because of short circuits, vibrations, over-current, or old age. Required fields are marked *, Hi I just bought a new e bike First time i have used it all was fine When i wanna charge it for 1st time there has been no charge sept by the battery. Sometimes that means a DIY fix and other times it can mean a recall, software update or part replacement by a dealer. Overall Score: 7.9. As a reader supported site we sometimes earn commissions when referring to stores. Whatever throttle problem youre facing, theyve probably seen it a hundred times already. If this is the case, the electrical circuit cant be completed so no power will be produced. It was determined that it is the torque sensor causing the malfunction. I did find some error codes on the display Ill post the picture below. The first thing youll need to do is to remover the battery pack. Make sure that the brakes arent rubbing on the rotor or rim when the brake lever is released. Of course, you can still pedal faster than 25 km/h, but you wont get any assistance from the main motor. If the controller doesnt work at all, make sure that the power switch is turned on. Test the bike fully before riding. In this case, its a good idea to check if your ebike is still under warranty. My codes I had to access through the information prompt while on the display. I always wanted an electric bike because of how fast it is. Required fields are marked *. Give the electric bike full throttle while engaging the brake on the rear without locking it up. Well, were going to ignore that advice for jumpstarting our battery. my battery seems to use up really quickly..it starts emptying after just half an hour of use There are a few things youll be wanting to do as during this break-in period. In this article, we're sharing a full guide on how to troubleshoot common ebike problems to help you get back on the road in no time. New batteries will have a break-in period. We offer the best in home Furniture, Appliances, Electronics, Mattresses at discount prices. If those brake sensors were to be faulty for whatever reason, your throttle would not work no matter how hard you tried. Otherwise, the voltage will massively drop. It may not display this or other websites correctly. do i need a stronger battery Click on our affiliate disclosure to learn more. To resolve this issue, what youll want to do is to have a qualified expert test your brake sensors. However, we stress that you never do that as it can be extremely dangerous on the road. The next time to cut down on your delay time is to disconnect the battery,then hook it back up.All should be good.You say your going up hill and the bike shuts down. You can adjust the pedal-assist magnet position using a flathead screwdriver to push the disc nearer to the sensors. Well, its because different types of throttles are wired differently. To get your ebike running again, youll need to fix the jammed brake levers. When you press or twist your throttle, what youre also doing is turning that magnet. Voltmeter can test an ebike battery or charger voltage. In this section, were going to look at the more common and general e-bike throttle problems that you might experience. Flat-head and Phillips screwdrivers to open and remove the throttle for inspection. An example of data being processed may be a unique identifier stored in a cookie. They usually tend to lose full charge capacity over this mark. I also found the bushing loose on the bike side and tightened it also. Mini Bikes; On Sale. As such, the wires connected to the rear hub motor can often get loose, frayed, or damaged over time. If a damaged cable is the cause of your throttle problem, youll need to get that replaced. Or, you can get a new battery from Amazon. Which should I go by? Should be interesting. A failing battery can be the result of improper lining up of its prongs. A lead acid battery can only hold 25 watts per kilogram. Repeated this a few times. While youre at it, you should also check the battery charger. Nakto. Sometimes, it just needs a bit of DIY maintenance. The soft polymer shell allows the battery to be more flexible. When it comes to eBike troubleshooting, there are a couple of things that might be causing your battery problems, including: Dont worry, though - Ill walk you through each one here! If you repeat this in a nice and relaxed manner youll have the battery balanced before you know it, itll still be a long process though. For instance, are you sure the bike is actually on? Seeing how most throttles have all of its wires and components bunched together, you might have to gently dig around to look for the Hall Effect Sensor. New Nakto Breeze Step through E-Bike was $1600 now $1250. An electric bike only works if all the components are functioning correctly, which means there is no easy and quick way to troubleshoot major problems. The throttle could get stuck or not work at all. 8. If youve dropped your ebike, then a part of the handlebars may have been damaged. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. Disconnecting the contacts and cleaning them and reconnecting can . Measured voltage is only 1.6v. Well even point to some solutions to fix those problems, which you could do at home as a DIY repair job or hire a qualified repair person to do for you. I suspect you need to go into a lower bike gear,going up hill in high gear is a good way to burn out your controller.The BMS battery management system is doing what its supposed to down when you try and take to many volts from the battery at once. Electric scooters are fun and practical which makes them suitable for city commuting. Jun 22, 2022. weefek. You are using an out of date browser. Your email address will not be published. Check the connection between the motor and the controller. Read honest and unbiased product reviews from our users. Free shipping to all addresses in the 48 continental U.S. states via UPS Ground. An extremely low battery power level can lead to your electric bike not turning on, by the way. Troubleshooting the Brake Motor Inhibitor. Find out if your electric bike motor spinning freely or it coggs. Sale; Outlet; Home; Chopper Bikes; Filter. Its not that theres anything wrong with the throttle at all. Even though DIY maintenance can be easy to perform, its still best to bring your electric bike to a service shop if youre not fully confident in your skills. I wanted to share some of my experience from riding, maintenance and, more importantly, tips for buying one. FRAME. Of course, its important that youve run all the basic checks first. Today I charged it. The reason for the 100% charge cycle for the first cycles is so that your battery can balance. Used locktite blue on all and havent had another issue. Accordingly, youll be facing one of 2 scenarios: If you know that your ebike has been sitting in the garage for some time without recharging and when you try to start it, the battery loses power too quickly, then its safe to assume that the battery is defective and will require a replacement. Thats why all e-bike owners must understand how to troubleshoot and fix an e-bike with a throttle problem. repair, or just want to come by and have a look at our eBike showroom stop by our electric bike repair shop located at 3330 Kurtz Street, San Diego, CA. Its a good idea to recycle the battery; most cities have a place where you can do this. Regardless of the type of e-bike throttle you use, there are some common issues that you might face. You should also check the brake cable tension and adjust it if necessary. Here, buying a new pack from the manufacturer will solve the issue. Kinda stuck and not sure what to do. This is because the motor has a clutch that prevents the wheel from rotating the motor. Burn marks or smells are clear signs that it needs to be replaced. Lithium-ion batteries are good at holding a charge. Get ratings, pricing, and performance for all the latest models based on the features you care about. But if youre unsure of how to do it, or you dont have the knowledge or experience, then theres nothing wrong with hiring a professional to do it for you. Did you find put what the problem was. My batterys are around 4 years old. Air Conditioning & Heating; Bricklaying; Carpentry; . Another way to get a reading is to fasten the voltmeter directly into the charger connector on the battery. You must log in or register to reply here. Some speed controllers are turned on by pressing the M button. $475.95. 1. However, you should be aware of any problems that may pop up as circuit breakers are designed to protect the system and there could already be an ongoing problem thatll seriously damage components. This way youll know for sure that your throttle is to blame. But fear not, we've got you covered! Ill check with Roshan Monday if its in the mail. Just like the title says, having no power via pedal assist when riding. You must log in or register to reply here. Tools Youll Need To Troubleshoot And Fix An E-bike Throttle Problem, Preparing To Troubleshoot And Fix Your E-bikes Throttle Problems. You dont need any tools to get this done; just plug the battery charger into the wall and see if one or more of the indicator lights are illuminated. The brake sensors on your electric bicycle play a crucial role. If the battery is good, the headlight will dim just a bit when you give the ebike full throttle. The voltage reading must be a few volts higher than the battery chargers rated voltage. Reinstall the battery and try to turn on the bike. You dont want to burn your house down because of a silly accident. Using a wrench, you can easily fix this issue by slightly bending the prongs to realign them into the correct position. There is an easy way to confirm whether or not the brake sensors are indeed the source of your throttle problems. The 360Wh battery also gives this bike a surprisingly good . Check the Battery Prongs. On the other hand, the 18650 lithium-ion cells are far more resistant to swelling and, in turn, more reliable. Then youll occasionally want to run the battery to 100% charged and do it 2 or 3 times in a row. Lithium-ion batteries dont prefer being left on the charger. $739.00. I went and checked my connection and battery. 8:30-4:30 Pacific time. Bikes been down a week. Ordering online and your bike will be completely assembled and ready to pick up in-warehouse. By referring to the user manual, youll want to locate the wires for the brake sensors. Different ebike models feature different pedal assist systems; some are built around the front sprocket chainring while others are built into the bottom bracket. A twisted or missing spoke magnet could cause malfunction as well. By the end of the article, youll know the basics and have nothing to fear about batteries. Some involve lightbulbs and voltmeters. Troubleshooting. Remember at the very start of this article where we told you not to charge using the discharge port. ModWheel 48v 1000w Direct Drive Electric Bike Kit. For the discharging port, after youve got you results youll want to check our results list below. Some will use a 0-100% range, while others have a series of LED lights, depending on the model. Magnet is on the spoke in proper position. The Nakto Camel F uses 26 X1.75" wheels with a Schrader valve. If you notice that youre charging your battery, but it still discharges quickly without being used, you might have a short circuit somewhere or a faulty battery at your hands. maybe circuit board gone down on next to switch on button? Q: How to fix an unbalance bike seat? If they can confirm that theyre faulty, then youll want to replace them entirely. Either battery connections or wiring connectors when something works intermittently. Pedal assistance . Getting speed reading from the display when wheel is turning. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Dont charge a battery from a discharge port, this will bypass all the protection built into the battery. It may not have the most sophisticated pedal-assist system or user interface, but the 250W motor can go 20 mph using the throttle or pedal assist. In this video a professional electric bike mechanic shares his expert advice on how to fix an ebike yourself (or at least track down the problem). No one tests electric bikes like we do. Now, would be the time to take your electric bike back to your dealer. You must never leave a battery unattended when charging. Your email address will not be published. Amazon doesn't cover that or warranty. Thats even more likely if youve tested another throttle on your e-bike and found that it works perfectly fine. Let it cool down and then charge it again. Often than not, a severe voltage drop means that one or more cells in your battery pack have been damaged. $50 off when you subscribe! As we mentioned earlier, loose wire connections are one of the most common reasons why you may be experiencing issues with your ebike. Do your batters have a strong smell to. It cuts out again after a minute or so. Err 30 is a generic error code that bafang uses as a catchall. 2021 Scott Strike EMTB. Q: My rear wheel has a wobble in it. All NAKTO ebikes are covered under our 1-year warranty for the original owner. The battery icon display does not alter as I use the bike. Thank you for you help Ann. Alternatively, you can test the battery pack on another reliable electric bike where you ride the ebike at full throttle on flat ground. Free shipping to all addresses in the 48 continental U.S. states via UPS Ground. Most of us have long-lasting memories and wonderful experiences of riding our bikes. Check them out here. If you find that the battery power dies out too quickly, then the first you should do is determine how long the battery pack has been left without charging. The battery has one red and two green lights on. $475.95. Is there a connector that I can purchase that plug into the charger that I can connect to the discharge pins? If your battery pack lasts less than 30 to 20 minutes, chances are its worn out and you have to replace it. Malfunctions of the power or pedal assist system on your ebike may cause issues associated with pulsating or occasional power cut-offs. Many people are determined to make healthier choices, whether it's through diet, exercise, or other lifestyle changes. Heres a general tip when trying to troubleshoot and fix an e-bike with a throttle problem: always start by checking the parts that are easiest to fix. Typically, the battery management system will cut off the power if it senses the battery draining too fast below certain safe levels. It can be worth checking your charger first. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. 10. LCD control panel instruction for fat tire e-bike, Placentia Warehouse: 1683 Sierra Madre cir, Placentia, CA 92870. If you overuse the throttle control, it may get stuck when pulled back and wont return to the off position on its own. Never say electric bikes a too expensive until you have see the Nakto series of electric bikes. If your eBike battery pack is swelling up, well, you likely have a pretty serious problem with one - or more - of the lithium-ion cells. If they havent maybe their customer service isnt the greatest and you might need to try another store.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[120,600],'electricscootering_com-large-leaderboard-2','ezslot_1',146,'0','0'])};__ez_fad_position('div-gpt-ad-electricscootering_com-large-leaderboard-2-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[120,600],'electricscootering_com-large-leaderboard-2','ezslot_2',146,'0','1'])};__ez_fad_position('div-gpt-ad-electricscootering_com-large-leaderboard-2-0_1'); .large-leaderboard-2-multi-146{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:15px !important;margin-left:auto !important;margin-right:auto !important;margin-top:15px !important;max-width:100% !important;min-height:600px;padding:0;text-align:center !important;}. Following this advice should allow you to get the maximum lifespan out of your battery, and buying new batteries is not cheap, so it is worth the effort of doing. No matter what kind of e-bike throttle you use, youll find that it has something called a Hall Effect Sensor inside. Sometimes, the dirt roads can dislodge the cable connections; this is often the case with mountain electric bikes. That is just a safety feature - and its usually around 1.8 mph. There are several reasons for such malfunction including aging, too frequent charge cycles, improper battery management, and a manufacturing defect. KT-LC5 (pdf) Download. com today! This NAKTO 20 Inch Fat Tire Electric Bike adopts the 48V 10Ah built-in battery, 350W high-speed brushless motor, Shimano 6-speed, front and rear disc brake, a bright front light, 3 riding mode--electric bicycle&pedal assist(PAS)&normal bike, you can ride on the mountain or beach. From what you are describing either your key switch electrical contacts are damaged or there is a faulty wire somewhere else that interrupts the circuit. There is a gear sensor and its got a flashing green light and is looking properly fixed to the bike. How can an owner get replacement parts for a Natko Steady? Then, press or twist your throttle to see if the bikes tyre will spin. Again, it depends on the e-bike model you have. I mailed him back with pictures and havent heard anything yet, this was earlier this week. It is meant for short rides and doesn't have any mechanical disk brakes, suspension, or derailleur. $539.95. ModWheel Direct Mid Drive Electric Bike Kit. It was in a local bike shop for about two weeks already waiting on parts via warranty for an unrelated issue as well. Melted or burned wires are a sign of overheating. The idea of this site came up when I bought my electric scooter, UScooter Booster for about 700$. $539.95. Electric Bicycles . Thinking along the lines of PC boot-up errors that get logged but don't clear out unless manually done. Sit back and enjoy the ride, while we take care of the rest. Thank you for understanding. If the coils in the motor keep overheating, youre potentially risking the motors integrity and may end up having to replace the motor to avoid damaging the controller. Try readjusting it as well. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. While most e-bike throttles share the same common problems, some will be unique to the throttle type you have. Thats why your e-bike accelerates only gradually as you slowly twist your throttle! Youll more than likely see 2 cables that look the same. An ebike will work smoothly only when all the parts are functioning properly.