My thought is I am going to just sit tight and see what else they offer - this honestly can't be it. Still waiting. You can see through the door! Also known as Diamond Resorts International, the company now has a network of more than 379 destinations in 35 countries across the globe. Read More. Timmerman / Interieurbouwer. Been a paying member for 16 years. The company is a low character low ethics low morals bullseye. 10 Comments Matthew - Oct 01, 2020 Victim Location33029 Total money lost$535 Type of a scamTravel/Vacations They called us and mentioned that they are related with Hilton. I'd like an email, or text, to confirm it. Mike Kennedy - Aug 03, 2021 As we previously reported in March, when the merger was first announced, the deal caused shockwaves through the timeshare industry. It took us a very long time to get confirmation from the resort and the fine print states, Do not purchase airline tickets until confirmed from Resort. We have a full list below. I, too, am waiting to join a class action suit. Diamond Resorts offers timeshares and vacation ownership in 26 countries with destinations throughout the continental United States and Hawaii, Canada, Mexico, the Caribbean, Europe, Asia, Australia and Africa. I believe more than $100,000. It is hard to trust anyone now.. Like all of you, I was cohersted into signing the contract. Your Home Away from Home Awaits. Las Vegas Nevada This is $138.46 per week and points start balancing out to a week. The resort over sells like a hotel, so even if you are an owner there is a chance you might not get a room when you get there. I'd like an email, or text, to confirm it. Marriott Vacations Worldwide bought independent Welk Resorts to add eight more high-touch resorts to its portfolio. Yeah. Diamond and Hilton are probably the worst organisation Ive ever had to deal with. Warning: Your web browser is out of date. The offered us additional gifts, transportation, and meals, despite declining a few times, we finally decided to take them up on their offer. I want to see first listing (if any) Otherwise known as Diamond Resorts International, the organization presently has 379 destinations in 35 nations across the globe. The HGV Max program will fail. Tried to change a simple 4 day reservation and they have 0 flexiblity even though there were rooms available. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. No compassion or customer compassion with this company. You are all liers. I called diamond and got my port fees back but I never got my points back. I have a deed at Lake Tahoe Vacation Resort but use Diamond points. Full disclosure: the author of this Ask RedWeek is a longtime owner at Diamond Resorts. Best, Donna. We are able to offer the best discounts in the industry! I would join the class action lawsuit. Shameful! This is equal to $270.59 cents per night based on a seven night stay. One of my "benefits" from having my chase sapphire reserve is getting access to the Luxury resorts and hotels collection. I wonder if Hilton will dramatically increase my value and if I could sell it in the future for more than is offered now. I have had it 4 years and so far have been able to use it twice for a total of 6 nights I have the same situation as Lorna posted in the previous comment. Diamond Resorts is a scam. As a result, we continued to purchase points and found that we still couldn't find what we wanted. How is this sane? You are all liers. I was told that they can make accommodations and what not. So if enough of us stand strong they'll have to deal will us to get rid of some of those proprieties in the portfolio. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. The team they use is called transition and I was told I would have to pay one thousand dollars per contract they swindled me into to begin with, with promises they could not fulfill as sold. We are continually told we cannot terminate our membership as the contract we signed is clear. Cons. Click here to get notifications about new complaints of Diamond Resorts. Sent the wrong paperwork twice. Stay away. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. DIAMOND DOESN'T WANT YOU TO READ THIS. We will love to be part of the class action suit. I recently went to the DRI website to make reservations for next year, and NOTHING is available now, no matter which dates I put in within the year timeframe. prospect heights shooting; rent to own homes in pleasanton, tx; webgl examples github After a year or more of paying payments and trying to go to a resort in South Carolina I am told they are not booking at this resort and not sure why. A year from now, or so, all vestiges of Diamond Resorts will likely disappear from marquees and lobbies as HGV absorbs Diamond resorts and rebrands them as part of a new Hilton entity, called Hilton Vacation Club. Cha c sn phm trong gi hng. Diamond resorts refused to move dates of our package or refund even with these circumstances. All Inclusive destinations are available! Diamond Resorts/Hilton Grand Vacations is a scam. Copyright 1997-2023 Ripoff Report. I lost $>600. Now we fight every month to pay our mortgage because they keep stealing out of our account. The caller said he hoped we enjoyed our stay. We had booked vacation packages with Hilton before so we felt it was legit. Otherwise i will not have access to Hilton properties and some Diamond properties that do not meet Hilton standards will be closed. LAS VEGAS, March 15, 2021 /PRNewswire/ -- Diamond Resorts , a global leader in the hospitality, vacation ownership and entertainment industries, announces another legal victory in Diamond v.. Food and drinks are included in the vacation package price for these destinations offered. Branson, Mo John Lawler Ramona DeChow They lied and mislead us into believing that a Diamond resorts timeshare was the best way to save money and book vacations where ever and when ever you wanted and save a ton of money by buying their points system. Then I read somewhere that Hilton wont accept sales made through the timeshare companies and that sales had to go through Hilton resale department. Resort Community Locations NORTHEAST I have been with this company for 17 years. At Diamond Resorts, we've thought of everything to help you unwind, reconnect and rejuvenate during your vacation. This is an uncomfortable situation and it should be clarified this is my last resort and then I go directly to the BBB so that they can help me. When the transition is complete, HGV's management team, headed by CEO Mark Wang, will run the combined company. The long-term success of the acquisition, analysts told us, will depend on HGV's plan to integrate Diamond's mid-level resorts into HGV's high-level resort portfolio while upgrading the overall customer experience of Diamond owners into HGV's culture. Desired outcome: These actions prove that there is incompetency in your company. Since I arrive i told the sales lady ,we aren't spendding no more money. I got a call from a Diamond person asking me to buy more points so I could opt into HGV max as a premier plus member. He's at their Silver level and his maintenance fees are $2300. T oday Hyatt Hotels Corporation announced that it is buying luxury resorts operator Apple Leisure Group (ALG) for $2.7 billion in cash. But sometime down the road, the two clubs are likely to be combined under one roof named Hilton with all the brand-name benefits that Hilton Grand Vacations (HGV) already provides existing owners. Get wrong info when you do get someone. They tried to tell us that it was not a timeshare and we couldsell it, but now here we are trying to get out from under this and we are being told now that we cant.Save yourself the time and money. Let us create a vacation that fits you perfectly, adjusting for financial limitations, time restraints, or extra participants. I called it a breach of contract. The finance department at this company is so shady. Destinations are transferable! No support at the corporate level, the training is mediocre at best. We are reaching out to them relentlessly, and getting no answer back. They cannot sell more points than they can occupy. Are you just about to make a purchase online? #1, continue as is, but diamond would increase my maintenance fees by $800 per year going forward starting in 2024. Many of our features might not work. They claim it is tied up in "legal," but legal has not responded to numerous e-mails and there are no numbers that can be called to talk to anyone. So in other words, Hilton acquired diamond to take all its resorts to feed to their members, while locking diamond owners out of them, and forcing all the diamond owners to buy their more expensive project. Claim it and get a lot of features. Save 79% when you book your 5 Day/4 Night vacation at The Point in Poipu. Since Hilton Grand Vacations purchase Diamond since have gotten worse. Thanks for the comments - I just went to the "update meeting about the merger" tonight (9/29/22) - .it was just a sales pitch like all of you said below. Through their incompetent IT mapping,they managed to process a booking for 2 nights at a Tenerife hotel (which happened to be fully booked anyway) , and sent the booking to a resort in Santa Fe New Mexico. In the meantime, Diamond owners who have purchased Getaway or Sampler packages should pursue reservations through Diamond's existing reservations system. Please do not buy a timeshare through them! The sales presentation was very misleading, and of course a hard sale, that we almost went with. I feel like I was taken for a scam. For Diamond owners, that should be an upgrade, according to the industry experts who talked to us about Hilton's buyout of Diamond. and if we did not our $400+ month maintenance fees would increase to $1,000 in January. Enjoy the USA's picturesque landmarks, the beaches of the Caribbean, the food and drinks in Mexico, the history in Asia, and many more. A good portion of all-inclusive resorts are located in Mexico and the Caribbeanwhere hurricanes are known to wreak havoc. Option 3, was buy an extra 4500 points for $20K to be grandfathered into the unknown HGV plan. I want my money back!!! Just rent a motel and save a huge amount of money to enjoy on the rest of your vacation expenses. They will promote that its a no pressure friendly meeting to answer any questions when in fact its just their opportunity to squeeze more money out of your wallets! This is a con and a scam. #2, request a transition out of ownership, but my cost would be 2 years of maintenance fee ($13K), plus $1K for every contract where we bought extra points (5). I would like to still sell the property. We purchased a sampler package promising "many locations" to choose from within driving distance from our home. We were never told we were limited on when we could ask for the contact to be rescinded. They want u to pay for the rest of your life and then pass it on to your kids so they can pay it's ridiculous. I emailed them requesting a refund and never heard back. If you own more points you own more weeks in theory. I continue to pay monthly but never use it. how to make symbols with keyboard; lighting clearance outlet; nfl combine bench press record by position. Has anyone sold their Polo towers? Offering impeccable service, you will feel pampered in the lap of luxury. Unfortunately, after traveling 9 hours by car. Now I have to sell my car to keep my house. A class action alleges Diamond Resorts has unlawfully passed the burden of its operating expenses onto timeshare owners in the form of inflated annual fees. Diamond Resorts International, is nothing but a total scam on all people they come into contact with. But I do recall her saying we would still have access too all of our DRI resorts, as we have in the past. I had truly hoped that Hilton would prove to be a more ethical corporation than we experienced with Diamond but unfortunately weve found that the greed just changed names! I'll be reporting to BBB soon if it's not resolved. Not able to book ANY vacations in two years- booked. Diamond Resorts Part of Hilton Grand Vacations Is this your company? she was unable to use it due to her age. What this means for current DRI i.e. This is the 1st time in16 years I have made a request like this. I bought the sampler package while on holiday in Maui, with a view to returning on vacation to Hawaii and possibly buying full ownership if I liked it. spiritual meaning of someone stealing from you. In the near future, I'm guessing that HGV will only drag us diamond owners thru the mud a few more times before it's all said and done!!! Too bad they are so greedy. Recently was told that Diamond properties would be refurbished by Hilton. Save 70% when you book your 4 Day/3 Night vacation at The Ridge in Sedona. DiamondResorts.com sells deeply discounted resort mini-vacations from $129, with a timeshare presentation tour included. Desired outcome: All rights reserved. The Zwicky Case and Diamond Resorts Maintenance Fees. I have been approached by PEMEX to buy my 30K Diamond points. I had no money to give down, we take trips every year if and only we can afford it. It is always stressful. Corporate Advocacy Program: How to repair your business reputation. What kind of sadistic person says that? On paper, the HGV buyout of Diamond appears to be a big win for HGV and a muddled ending for Diamond, which was bought by Apollo Global Management (an investment fund) in 2016 for $2.2 billion. I was forced to go to Las Vegas (or else I would have to pay for the room which is 1000 dollars. I think I have paid enough to this company for something that is never used. What was presented to us is absolutely not what we are actually getting. In return listen to our salea presentation for 2hrs, which the sales team will hold you longer to close a deal on you. We have been trying to book a vacation in Hawaii and it's always fully booked. Write a description for this list item and include information that will interest site visitors. Also strange how they said we missed the "pre-merger" option which was a cost of only $18,000 to move to the Hilton program.